William kitema Jedidah
@williamkitemajedidah
Client-focused recruiting professional skilled at coordination and stakeholder management.
KenyaWhat I'm looking for
I am a client-facing professional with 8+ years of experience in conversations, coordination, and building trust with stakeholders across international teams. I specialize in discovery-style conversations, organizing interview and onboarding workflows, and keeping clear pipelines so nothing falls through the cracks.
I have supported and coached junior team members, worked closely with leadership on cross-time-zone coordination, and am fully set up to work remotely (including U.S. hours). I am now making a focused move into recruiting because I enjoy helping people connect to the right opportunities and teams.
Experience
Work history, roles, and key accomplishments
Manager – Client Engagement
Sun Swap Mobility Kenya Ltd
May 2024 - Present (1 year 9 months)
Manage client and partner relationships for a remote, international-facing team by coordinating meetings across time zones, tracking follow-ups, and ensuring stakeholder needs are met to maintain smooth operations.
HR Manager – Client Facing
G4S Kenya
Sep 2017 - Apr 2024 (6 years 7 months)
Handled daily communications with corporate clients and international partners, led discovery conversations to define client needs, coordinated onboarding and follow-ups, and coached junior staff to improve client communication.
Education
Degrees, certifications, and relevant coursework
Kenya School of Revenue Administration (KESRA), Moi University
Master of Arts, Customs & Tax Administration
Completed a Masters in Customs & Tax Administration at KESRA in partnership with Moi University, focusing on customs and tax administration practices.
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Business Information Technology and Human Resource Management
Completed a Bachelor of Science combining Business Information Technology and Human Resource Management.
Availability
Location
KenyaAuthorized to work in
Job categories
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