Wilkin Luciano
@wilkinluciano
Medical interpreter and bilingual educator delivering precise, empathetic care communication.
What I'm looking for
I’m an OP & VRI interpreter and bilingual educator, helping ensure effective, empathetic communication between patients and healthcare professionals through precise interpretation. As a self-employed Intérprete médico at Lingotec Inc., I work with open-schedule interpretation, supporting multicultural understanding in every interaction.
Before interpreting, I built a strong service and problem-solving foundation through customer support and sales. At Thryv, as a Senior Advocate, I leveraged excellent communication, attention to detail, active listening, and Zendesk to resolve incidents and support contact-center operations; at National Debt Relief, LLC, I contributed to team management, training and development, performance evaluation, and problem-solving—strengthening how I evaluate, troubleshoot, and deliver solutions in dynamic environments. I also teach English part-time at Instituto Politécnico Loyola, bringing a teaching approach grounded in my Licenciatura en Lenguas y Literatura Extranjeras from UTESA, where I refined linguistic and cultural competencies.
Experience
Work history, roles, and key accomplishments
Profesor de inglés
Instituto Politécnico Loyola
Jan 2022 - Present (4 years 9 months)
Maestro de inglés
Intérprete médico
Lingotec Inc.
May 2025 - Jun 2026 (1 year 1 month)
Open schedule Interpretation.
Provided customer advocacy and support, including issue resolution and customer service activities, at Thryv.
Team Management – Training and Development – Performance Evaluation – Problem-Solving.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica de Santiago UTESA
Licenciatura, Lenguas y literatura extranjeras, general
2019 - 2024
Availability
Location
Authorized to work in
Job categories
Skills
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