Wilkin Luciano
@wilkinluciano
Medical interpreter and bilingual educator delivering precise, empathetic care communication.
What I'm looking for
I’m an OP & VRI interpreter and bilingual educator, helping ensure effective, empathetic communication between patients and healthcare professionals through precise interpretation. As a self-employed Intérprete médico at Lingotec Inc., I work with open-schedule interpretation, supporting multicultural understanding in every interaction.
Before interpreting, I built a strong service and problem-solving foundation through customer support and sales. At Thryv, as a Senior Advocate, I leveraged excellent communication, attention to detail, active listening, and Zendesk to resolve incidents and support contact-center operations; at National Debt Relief, LLC, I contributed to team management, training and development, performance evaluation, and problem-solving—strengthening how I evaluate, troubleshoot, and deliver solutions in dynamic environments. I also teach English part-time at Instituto Politécnico Loyola, bringing a teaching approach grounded in my Licenciatura en Lenguas y Literatura Extranjeras from UTESA, where I refined linguistic and cultural competencies.
Experience
Work history, roles, and key accomplishments
Maestro de inglés
Open schedule Interpretation.
Provided customer advocacy and support, including issue resolution and customer service activities, at Thryv.
Team Management – Training and Development – Performance Evaluation – Problem-Solving.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica de Santiago UTESA
Licenciatura, Lenguas y literatura extranjeras, general
2019 - 2024
Availability
Location
Authorized to work in
Job categories
Skills
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