Ana Daniela GonzalezAG
Open to opportunities

Ana Daniela Gonzalez

@anadanielagonzalez

Experienced medical interpreter with a strong customer service background.

United States
Message

What I'm looking for

I am looking for opportunities that allow me to leverage my language skills and customer service experience in a dynamic environment.

I am a dedicated medical interpreter currently working at an interactive contact center, where I facilitate communication between English and Spanish speakers in healthcare settings. My role has allowed me to develop a deep understanding of medical terminology and the nuances of effective communication in high-pressure environments.

Prior to this, I gained valuable experience as a virtual assistant, where I honed my customer service skills while managing client interactions and social media for a fast-food restaurant. My passion for language and communication extends to my work as a translator and subtitler, where I volunteer to make content accessible to a wider audience.

With a strong foundation in digital marketing and social media management, I am adept at creating engaging content and managing online presence. I am committed to continuous learning and professional development, as evidenced by my recent training in medical interpretation and various marketing courses.

Experience

Work history, roles, and key accomplishments

IC
Current

Medical Interpreter

Interactive Contact Center

Oct 2024 - Present (9 months)

Currently serving as an English-Spanish interpreter for healthcare facilities across the USA, facilitating clear communication between patients and medical professionals. This role involves precise linguistic translation in a fast-paced healthcare environment.

LU

Social Media Marketing Virtual Assistant

Luminem

Nov 2022 - Present (2 years 8 months)

Managed social media marketing and virtual assistant tasks, including customer message responses, ad creation, and product updates. Maintained the Shopify store and planned content schedules to enhance online presence.

Education

Degrees, certifications, and relevant coursework

NI

NICHC

Complementary Medical Interpreter Training, Medical Interpretation

Completed a comprehensive training program focused on medical interpretation, enhancing skills in facilitating communication within healthcare settings.

AC

Academica

Translation Course, Translation

Undertook a dedicated translation course, developing proficiency in linguistic conversion and cultural nuances for various texts.

PH

Programming Hub

Social Media Management Advanced Digital Marketing Interpretation and Translation Course, Digital Marketing and Translation

Completed an advanced course covering social media management, digital marketing strategies, and specialized interpretation and translation techniques.

PH

Programming Hub

Google Ads Measurements Course, Digital Marketing

Completed a course focused on Google Ads measurements, gaining expertise in analyzing and optimizing advertising campaign performance.

HA

Hubspot Academy

Social Media Marketing Course, Digital Marketing

Completed a course on social media marketing, acquiring skills in developing and executing effective social media strategies.

Tech stack

Software and tools used professionally

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Ana Daniela Gonzalez - Medical Interpreter - Interactive Contact Center | Himalayas