Ana Daniela Gonzalez
@anadanielagonzalez
Experienced medical interpreter with a strong customer service background.
What I'm looking for
I am a dedicated medical interpreter currently working at an interactive contact center, where I facilitate communication between English and Spanish speakers in healthcare settings. My role has allowed me to develop a deep understanding of medical terminology and the nuances of effective communication in high-pressure environments.
Prior to this, I gained valuable experience as a virtual assistant, where I honed my customer service skills while managing client interactions and social media for a fast-food restaurant. My passion for language and communication extends to my work as a translator and subtitler, where I volunteer to make content accessible to a wider audience.
With a strong foundation in digital marketing and social media management, I am adept at creating engaging content and managing online presence. I am committed to continuous learning and professional development, as evidenced by my recent training in medical interpretation and various marketing courses.
Experience
Work history, roles, and key accomplishments
Medical Interpreter
Interactive Contact Center
Oct 2024 - Present (9 months)
Currently serving as an English-Spanish interpreter for healthcare facilities across the USA, facilitating clear communication between patients and medical professionals. This role involves precise linguistic translation in a fast-paced healthcare environment.
Translator and Subtitler
Ted
Jul 2024 - Present (11 months)
Volunteered as a translator and subtitler, converting videos from English to Spanish to broaden accessibility. Ensured linguistic accuracy and cultural relevance in all translated content.
Customer Service Representative
Online HelpersTH
May 2024 - Present (1 year 2 months)
Provided customer service by taking orders for a fast-food restaurant, ensuring accuracy and efficiency in a high-volume environment. Managed customer inquiries and resolved issues to maintain service quality.
Social Media Marketing Virtual Assistant
Luminem
Nov 2022 - Present (2 years 8 months)
Managed social media marketing and virtual assistant tasks, including customer message responses, ad creation, and product updates. Maintained the Shopify store and planned content schedules to enhance online presence.
Education
Degrees, certifications, and relevant coursework
NICHC
Complementary Medical Interpreter Training, Medical Interpretation
Completed a comprehensive training program focused on medical interpretation, enhancing skills in facilitating communication within healthcare settings.
Academica
Translation Course, Translation
Undertook a dedicated translation course, developing proficiency in linguistic conversion and cultural nuances for various texts.
Programming Hub
Social Media Management Advanced Digital Marketing Interpretation and Translation Course, Digital Marketing and Translation
Completed an advanced course covering social media management, digital marketing strategies, and specialized interpretation and translation techniques.
Programming Hub
Google Ads Measurements Course, Digital Marketing
Completed a course focused on Google Ads measurements, gaining expertise in analyzing and optimizing advertising campaign performance.
Hubspot Academy
Social Media Marketing Course, Digital Marketing
Completed a course on social media marketing, acquiring skills in developing and executing effective social media strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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