Open to opportunities

wilfred Chalira

@wilfredchalira

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Business management graduate skilled in microfinance, loan assessment, KYC compliance, and client-focused recovery.

Malawi

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What I'm looking for

I seek a client-focused lending role where I can apply my microfinance, loan assessment, and recovery skills to improve repayment performance and support financial inclusion.

I am a proactive business management graduate with hands-on experience in microfinance operations, loan assessment, KYC/AML compliance, and cash operations. I have served as a Back Office Teller handling loan processing, disbursements, reconciliations, and member servicing, and currently support recoveries at the National Economic Empowerment Fund.

I bring strong analytical decision-making, credit risk evaluation, and client relationship skills, and I focus on ethical, accurate, and member-centered credit solutions. I seek opportunities to contribute to inclusive lending and strengthen repayment performance through effective recovery strategies and collaborative branch support.

Experience

Work history, roles, and key accomplishments

Current

Recoveries Intern

Current

National Economic Empowerment Fund

Aug 2025 - Present (4 months)

Support recovery of delinquent loan accounts through field visits, client repayment counseling, and preparation of arrears reports to improve portfolio performance. Collaborate with loan officers and branch teams to implement effective recovery strategies.

Microfinance Operations

Back Office Teller

United Civil Servant SACCO

Feb 2025 - Jun 2025 (4 months)

Processed loan applications and disbursements, performed KYC/CDD and daily cash reconciliation, and maintained loan portfolio records to ensure accurate member servicing and zero balance variances. Coordinated with loan officers and credit committees for approvals and escalated overdue accounts.

Loan Processing KYC Member Services

Part-Time Waiter

Grace Bandawe Conference Centre

Mar 2020 - Jun 2020 (3 months)

Provided professional guest service in a high-volume hospitality setting, ensuring prompt and accurate order delivery and maintaining dining area standards.

Customer Service Delivery Time Management Communication Hospitality Teamwork

Education

Degrees, certifications, and relevant coursework

University of Blantyre Synod

Bachelor's Degree, Business Management

Bachelor's Degree in Business Management expected December 2024; coursework and experience oriented toward microfinance operations and credit assessment.