Open to opportunities

Charity Mwanjiwiri-Ng'ombe

@charitymwanjiwiri-ng

Message

Finance and program management professional driving impact and growth.

Malawi

Message

What I'm looking for

I am seeking a role where I can apply credit and branch management skills, lead teams, support financial inclusion, and grow professionally in a mission-driven organization.

I am a results-oriented finance and administration professional with a degree in Banking and Finance and five years of hands-on experience across credit management, program management, entrepreneurship and field work.

I have worked in financial institutions and NGOs, serving as Branch Supervisor and Loan Officer at the National Economic Empowerment Fund where I led branch planning, staff performance management and credit evaluation.

My background includes finance and administration management, project management, business development and training, supported by multiple certificates in entrepreneurship, project management and gender empowerment.

I bring strong communication, mentoring and leadership skills, a commitment to client service and compliance, and a willingness to learn and contribute to organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Branch Supervisor

Current

National Economic Empowerment Fund

Oct 2024 - Present (1 year 2 months)

Supervise branch operations, staff performance and loan portfolio, developing and implementing annual branch plans that ensure disbursement targets and job-creation metrics are met.

Credit Analysis Branch Management Performance Monitoring Reporting Client Relations

Loan Officer

National Economic Empowerment Fund

Jan 2022 - Sep 2024 (2 years 8 months)

Evaluated loan applications, processed documentation, counseled clients on repayment plans and compliance, and delivered business management training to improve loan performance and client outcomes.

Loan Processing Financial Counseling Compliance Client Relationship Management

Finance & Administration Manager

Strong and Courageous Women Network

Feb 2019 - Sep 2021 (2 years 7 months)

Managed cash procedures, payments, banking and financial reporting for the network, tracked membership fees and supported administrative activities to improve organizational financial controls.

Cash Management Payments Processing Financial Reporting Banking Administration Membership Follow Up Office Management

Temporary Bank Teller

Eco Bank

Jul 2020 - Sep 2020 (2 months)

Processed deposits and withdrawals, performed cash handling and counting, and maintained transaction records to support branch teller operations.

Cash Handling Transaction Posting Customer Service Record keeping

Finance & Administration Manager

Dzuka Africa

Jul 2016 - Jan 2017 (6 months)

Handled front-office finance functions including cheque runs, accounts receivable/payable, ledger maintenance, invoice processing and reconciliations, and managed administrative staff and office operations.

Accounts Receivable Accounts Payable General Ledger Reconciliations Invoice Processing Office Administration Staff Supervision

Field Sales Agent

GetBucks (Centenary Bank)

Jan 2016 - Apr 2016 (3 months)

Generated sales through door-to-door and direct channels, evaluated customer needs, built lasting relationships and met individual and team sales targets.

Field Sales Lead Generation Relationship Building Cold Calling Sales Reporting