Wildy JeanWJ
Open to opportunities

Wildy Jean

@wildyjean

Bilingual admin & customer service pro with 3+ yrs experience in support & communication.

Haiti
Message

What I'm looking for

I'm looking for a remote role where I can contribute strong administrative and communication skills to support team efficiency and deliver excellent service. I value reliability, clear communication, and opportunities to grow.

I am currently a candidate for a Master of Science in Clinical Psychology at Université Franco-Haïtienne du Cap-Haitien, where I am deepening my understanding of mental health issues and treatment methodologies. My academic journey has been complemented by practical experience in various roles, including my current position as an Administrative Assistant and Mental Health Counselor at Eben-Ezer Medical Clinic. Here, I manage daily operations and provide psychological support to patients, ensuring their needs are met with empathy and professionalism.

In addition to my clinical experience, I have a background in web development, having worked as an Elementor Developer and WordPress Developer for remote agencies. This unique combination of skills allows me to approach challenges from both a clinical and technical perspective, enhancing my ability to communicate effectively and manage projects efficiently. I am passionate about using my skills to improve patient care and contribute positively to the community.

Experience

Work history, roles, and key accomplishments

JC
Current

Volunteer English Teacher

Jerusalem Baptist Church

Aug 2021 - Present (3 years 10 months)

Taught conversational English to children in underserved communities, fostering language development, confidence, and cross-cultural awareness.

EC
Current

Administrative Assistant & Mental Health Counselor

Eben-Ezer Medical Clinic

Jan 2022 - Present (3 years 5 months)

Managing daily operations for a clinic serving over 200 patients weekly, including scheduling appointments and addressing patient and staff concerns. Providing individual counseling and psychological support to patients with chronic conditions while maintaining confidentiality.

FF
Current

Medical Interpreter

Friends of Fort-Liberté

Sep 2018 - Present (6 years 9 months)

Provided real-time interpretation between English-speaking medical staff and Haitian Creole-speaking patients, facilitating accurate and culturally sensitive communication to enhance patient care.

Education

Degrees, certifications, and relevant coursework

AU

Arizona State University

TESOL Certification, English

2024 - 2025

Completed a TESOL certification program focused on teaching English to speakers of other languages, with an emphasis on interactive and culturally responsive methods

FU

Florida Atlantic University

Certificate in Hospitality and Tourism Management, Business

2020 - 2020

Topics Covered: Guest service excellence, cultural competency, crisis response, and contemporary items in event management: wellness, hybrid formats, and incorporating cutting-edge technology

Université Franco-Haïtienne du Cap-Haitien logoUC

Université Franco-Haïtienne du Cap-Haitien

Candidate for Master of Science in Clinical Psychology, Psychology

2024 -

Relevant Coursework: Psychopathology, Behavioral Assessment, Cognitive Therapy, Ethics in Mental Health

Université d’Etat d’Haïti logoUD

Université d’Etat d’Haïti

Bachelor of Science in Psychology, Psychology

2014 - 2019

Thesis: “Mental Illnesses and their Treatment in Public Hospitals in Northern Haiti.”

Tech stack

Software and tools used professionally

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Wildy Jean - Volunteer English Teacher - Jerusalem Baptist Church | Himalayas