I'm looking for a remote role where I can contribute strong administrative and communication skills to support team efficiency and deliver excellent service. I value reliability, clear communication, and opportunities to grow.
Wildy Jean
@wildyjean
Bilingual admin & customer service pro with 3+ yrs experience in support & communication.
What I'm looking for
I am currently a candidate for a Master of Science in Clinical Psychology at Université Franco-Haïtienne du Cap-Haitien, where I am deepening my understanding of mental health issues and treatment methodologies. My academic journey has been complemented by practical experience in various roles, including my current position as an Administrative Assistant and Mental Health Counselor at Eben-Ezer Medical Clinic. Here, I manage daily operations and provide psychological support to patients, ensuring their needs are met with empathy and professionalism.
In addition to my clinical experience, I have a background in web development, having worked as an Elementor Developer and WordPress Developer for remote agencies. This unique combination of skills allows me to approach challenges from both a clinical and technical perspective, enhancing my ability to communicate effectively and manage projects efficiently. I am passionate about using my skills to improve patient care and contribute positively to the community.
Experience
Work history, roles, and key accomplishments
Volunteer English Teacher
Jerusalem Baptist Church
Aug 2021 - Present (3 years 10 months)
Taught conversational English to children in underserved communities, fostering language development, confidence, and cross-cultural awareness.
Administrative Assistant & Mental Health Counselor
Eben-Ezer Medical Clinic
Jan 2022 - Present (3 years 5 months)
Managing daily operations for a clinic serving over 200 patients weekly, including scheduling appointments and addressing patient and staff concerns. Providing individual counseling and psychological support to patients with chronic conditions while maintaining confidentiality.
Medical Interpreter
Friends of Fort-Liberté
Sep 2018 - Present (6 years 9 months)
Provided real-time interpretation between English-speaking medical staff and Haitian Creole-speaking patients, facilitating accurate and culturally sensitive communication to enhance patient care.
WordPress Developer
Dray Web Services
Jan 2021 - Jan 2022 (1 year)
Led the development of multiple websites for non-profits, focusing on providing free support services in pregnancy, sexual health, reproductive loss, and parenting.
Elementor Developer
IceBreaker Agency
Dec 2020 - Jan 2022 (1 year 1 month)
Built WordPress websites using Elementor based on Figma designs, migrated websites between servers, and maintained optimal performance through updates and troubleshooting.
Education
Degrees, certifications, and relevant coursework
Arizona State University
TESOL Certification, English
2024 - 2025
Completed a TESOL certification program focused on teaching English to speakers of other languages, with an emphasis on interactive and culturally responsive methods
Florida Atlantic University
Certificate in Hospitality and Tourism Management, Business
2020 - 2020
Topics Covered: Guest service excellence, cultural competency, crisis response, and contemporary items in event management: wellness, hybrid formats, and incorporating cutting-edge technology
Université Franco-Haïtienne du Cap-Haitien
Candidate for Master of Science in Clinical Psychology, Psychology
2024 -
Relevant Coursework: Psychopathology, Behavioral Assessment, Cognitive Therapy, Ethics in Mental Health
Université d’Etat d’Haïti
Bachelor of Science in Psychology, Psychology
2014 - 2019
Thesis: “Mental Illnesses and their Treatment in Public Hospitals in Northern Haiti.”
Availability
Location
Authorized to work in
Salary expectations
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