Emmanuella Paule Clermont

I am a multilingual and detail-oriented professional with over six years of experience in administrative support and client communication. My expertise lies in utilizing tools such as Zendesk and Microsoft Office to provide exceptional customer service and enhance internal operations. I have a proven track record of managing cross-functional tasks, supporting diverse teams, and maintaining high service standards. My passion for helping customers succeed is driven by strong relationship-building skills, empathy, and clear communication.

Currently, I am pursuing a Bachelor's Degree in Law and International Relations at Université Notre Dame d’Haiti, with an expected graduation in 2028. My professional journey includes roles such as an Administrative Assistant at Grace Vision Ministries, where I supported daily operations and improved office systems, leading to increased productivity and client satisfaction. Additionally, I served as an Interpreter for the Functional Literacy Ministry, providing real-time interpretation in legal, medical, and social service contexts, ensuring accurate and culturally sensitive communication.