Wika Astuti
@wikaastuti
I build revenue-driving operations, CRM workflows, and customer acquisition campaigns.
IndonesiaWhat I'm looking for
At SKYN Group and SKYN GYM, I support multi-brand marketing and sales operations across aesthetic, healthcare, wellness, fitness, and men's health businesses. My sales operations work helped increase average monthly revenue from IDR 248.8 million to IDR 332.4 million, a 33.6% gain, through CRM management, customer retention, lead conversion, and follow-up coordination.
I've also secured a B2B client worth IDR 300+ million at PT. TAP Mitra Global and led the digital repositioning of Rumah Jahit Putri, delivering a new brand identity, Instagram and Google Business Profile launch, and campaigns that achieved 309% advertising ROI. I bring business administration, market research, dashboard reporting, cross-functional coordination, and hands-on CRM operations to growth-focused teams.
Experience
Work history, roles, and key accomplishments
Marketing Operations Assistant
SKYN Group
Mar 2025 - Present (1 year 7 months)
Supported marketing operations across multiple SKYN GROUP brands, including aesthetic, healthcare, wellness, fitness, and men's health. Contributed to increasing average monthly revenue from IDR 248.8 million to IDR 332.4 million, a 33.6% growth, through sales operations support, customer retention campaigns, and lead conversion activities.
Education
Degrees, certifications, and relevant coursework
Universitas Pelita Harapan
Bachelor of Business Administration, Marketing Management
2022 -
Pursuing a Bachelor of Business Administration with a focus on Marketing Management.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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