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Ayla Wagner

@aylawagner

Customer service professional with extensive experience in hospitality, social media, and client relations.

Canada
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What I'm looking for

I seek a supportive, healthy workplace where I can use customer service, social media, and leadership skills to grow professionally and contribute to organizational success.

I am a customer-focused professional with over a decade of varied work experience and recent concentrated roles in customer service, reception, and beauty services. I have led teams of servers, transitioned paper records to electronic formats, managed daily emails and bookings, and consistently worked to build strong client relationships.

I also manage social media and marketing tasks, creating photos, videos, menus, and website content to grow returning clientele. I bring strong interpersonal skills, conflict-resolution abilities, and a collaborative leadership style to help a team deliver excellent service and measurable growth.

Experience

Work history, roles, and key accomplishments

EG

Customer Service & Beauty Technician

El Guapo

Jan 2019 - Jan 2023 (4 years)

Managed reception and beauty service operations, transitioning paper files to electronic records, handling bookings and daily emails, and leading a team to maintain client satisfaction and safety.

Education

Degrees, certifications, and relevant coursework

Ayla hasn't added their education

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Tech stack

Software and tools used professionally

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