Ayla Wagner
@aylawagner
Customer service professional with extensive experience in hospitality, social media, and client relations.
What I'm looking for
I am a customer-focused professional with over a decade of varied work experience and recent concentrated roles in customer service, reception, and beauty services. I have led teams of servers, transitioned paper records to electronic formats, managed daily emails and bookings, and consistently worked to build strong client relationships.
I also manage social media and marketing tasks, creating photos, videos, menus, and website content to grow returning clientele. I bring strong interpersonal skills, conflict-resolution abilities, and a collaborative leadership style to help a team deliver excellent service and measurable growth.
Experience
Work history, roles, and key accomplishments
Social Media & Marketing Specialist
Paradise Ranch
Jan 2023 - Jan 2024 (1 year)
Managed social media accounts and daily content, developed menus and flyers, and captured photos and videos to build online presence and increase returning client engagement.
Customer Service & Beauty Technician
El Guapo
Jan 2019 - Jan 2023 (4 years)
Managed reception and beauty service operations, transitioning paper files to electronic records, handling bookings and daily emails, and leading a team to maintain client satisfaction and safety.
Education
Degrees, certifications, and relevant coursework
Ayla hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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