WB

Looking for a job

Wendy Bakah

@wendybakah

Outbound cold caller at Glowkels Haircare who generated qualified leads and booked appointments through prospect outreach.

At Glowkels Haircare, I conducted outbound calls to introduce products and services, generate qualified leads, and book appointments. I adapted scripts, handled objections, and matched prospective customers with appropriate solutions.

I maintained accurate CRM records and collaborated with sales teams to support lead handoffs. My experience also includes using ViciDial, Google Workspace, Zendesk, and HubSpot.

Experience

Work history, roles, and key accomplishments

GH

Outbound Cold Caller

Glowkels Haircare

Jan 2024 - Feb 2026 (2 years 1 month)

Conducted 200+ outbound calls daily to generate qualified leads and book appointments. Maintained accurate CRM records, met KPIs, and adapted scripts to improve conversion rates.

Outbound Cold Calling Lead Generation Appointment Setting CRM Management Objection Handling Persuasion Communication Skills Active Listening Time Management Multitasking Data Entry Script Adaptation VICIdial Google Workspace Zendesk HubSpot

Education

Degrees, certifications, and relevant coursework

HI

Henry's School of Artificial Intelligence

AI Workshop Certificate, Artificial Intelligence

2026 - 2026

Completed an AI Workshop Certificate focusing on industrial applications of AI in January 2026.

UG

University of Ghana

Bachelor's Degree, Human Resource Management and Information Studies

2022 - 2026

Pursued a Bachelor's Degree in Human Resource Management and Information Studies at the University of Ghana, Legon, from 2022 to 2026.

Tech stack

Software and tools used professionally

Google Docs

Gmail

Zendesk

HubSpot

WhatsApp

Google Workspace

Google Sheets

Availability

Looking for a job

Location

Ghana

Authorized to work in

Salary expectations

30k+ USD

Job categories

Cold Caller Lead Generation Specialist Appointment Setter

Skills

Outbound Cold Calling Lead Generation Appointment Setting Lead Qualification CRM Management Objection Handling Script Adaptation Customer Needs Assessment Data Entry VICIdial Google Workspace Google Docs Google Sheets Gmail Zendesk

Interested in hiring Wendy ?

You can contact Wendy and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!