Open to opportunities

Jessica Egwumba

@jessicaegwumba

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Dedicated Public Health graduate with customer service and healthcare support experience.

Nigeria

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What I'm looking for

I am looking for opportunities that allow me to leverage my public health background while further developing my skills in healthcare support and IT.

I am a dedicated Public Health graduate with a strong foundation in customer service, sales, and healthcare support. My experience includes providing excellent customer care, assisting in patient care, and administering first aid. I have a proven track record of increasing sales and customer retention through effective communication and professional service.

Currently, I am advancing my expertise by pursuing a degree in Computer Science, which complements my background in public health. I have actively participated in various health awareness campaigns, focusing on critical issues such as personal hygiene, maternal health, and drug abuse prevention. My commitment to promoting health and well-being drives my professional endeavors.

Experience

Work history, roles, and key accomplishments

Medication Sales & First Aid Provider

Divine Medicine & Patent Store

Jan 2023 - Present (2 years 5 months)

Sold minor-level medications and provided first aid treatments, advising customers on basic medication use and health practices. Ensured compliance with medication sales regulations.

Health Practices Regulatory Compliance

Healthcare Assistant / Retail Support

Kemi Medicine and Retail Store

Jan 2020 - Present (5 years 5 months)

Assisted in patient care and administered first aid, while taking vital signs and maintaining medical records. Provided basic health guidance to customers.

Patient Care Vital Signs Medical Guidance

Customer Care & Sales Representative

Patches Apparel

Jan 2018 - Present (7 years 5 months)

Provided excellent customer service, increasing sales and customer retention. Assisted customers in selecting products and handled inquiries professionally, while managing inventory and ensuring smooth store operations.

Customer Service Sales Customer Retention Inventory Management

Education

Degrees, certifications, and relevant coursework

Unknown

Degree, Computer Science

Currently pursuing a degree in Computer Science to advance expertise in IT-related fields. This ongoing education complements existing skills in healthcare support and customer service.

Imo State University

Bachelor Degree, Public Health

Grade: Second Class Honors – Upper Division

Obtained a Bachelor's degree in Public Health with Second Class Honors – Upper Division. The curriculum focused on various aspects of public health, preparing for roles in health awareness and community well-being.

Chrisway Model School

West Africa Senior School Certificate, General Studies

Completed secondary education and obtained the West Africa Senior School Certificate. This foundational education provided a strong academic background.