I've led enterprise Dynamics 365 CRM delivery at Veracity Software, from discovery and solution architecture through deployment and post-production support across sales, customer service, and field service. I modernized legacy CRM 2011/2015 environments, migrated millions of records, and connected CRM with SAP and Oracle using Azure Logic Apps, Service Bus, and Functions.
Previously at Infotech Consulting and Invisionate, I built end-to-end D365 CE solutions, C# plugins, workflow automation, PCF controls, REST integrations, and SSIS/KingswaySoft migrations. I create scalable Dataverse solutions that replace disconnected tools and manual processes with reliable, near-real-time workflows.
I'm equally invested in technical leadership: establishing Azure DevOps CI/CD practices, strengthening CRM security governance, optimizing high-volume platform performance, and mentoring development teams through code reviews and architectural guidance.
