At Axtegrity Consulting, I lead full-lifecycle Dynamics 365 Customer Service, Sales, and Field Service implementations, from technical discovery through production support. I design CRM architectures, build C#/.NET plugins and Power Platform applications, and integrate Dynamics 365 with ERP systems, SharePoint, Teams, Outlook, and external services.
Previously at Strabo Partners and orangeFlower Development, I developed and modernized Dynamics CRM solutions, automated lead, opportunity, and case processes, migrated and reconciled enterprise data, and supported reporting, security, testing, releases, and production issue resolution. I've worked across Customer Service, Sales, Marketing, Field Service, Dataverse, Azure, SSIS, KingswaySoft, Azure DevOps, and CI/CD practices while mentoring teams and collaborating with business stakeholders.
