vladimir bermudez

I am a customer-focused professional with extensive experience in face-to-face sales, client communication, and service coordination. Over the years, I have built a reputation for helping people through the California Lifeline Program, assisting clients as a desk clerk, and closing B2B sales as a glazier. My ability to deliver clear information, be patient and empathetic, and identify customer needs has allowed me to provide tailored solutions that turn inquiries into opportunities.

In my role as a Manager & Sales Agent at Rhino Sales, I hired, trained, and managed a team of 10 agents, achieving activations that ranked amongst the best in San Francisco. I consistently led by example as a field agent, averaging impressive numbers and demonstrating my commitment to service excellence. My experience in the CA Lifeline program taught me the importance of great customer service, as many clients returned to seek my assistance, showcasing the impact of my dedication.

Prior to my sales career, I worked as a Desk Clerk at Trikon Hotel Group, where I provided exceptional customer service and managed high volumes of guest requests. My background as a Glazier further honed my skills in customer interaction, as I proactively approached local businesses to offer solutions. I am now eager to bring my strong written communication, multitasking ability, and service-first mindset to a new opportunity.