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VIVIAN UKACHI

@vivianukachi

Operations Coordinator at Zeut Consult supporting hospitality businesses with operational development, recruitment, staff training, and service delivery.

Nigeria

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What I'm looking for

I’m seeking remote or hybrid opportunities in operations coordination, project support, executive assistance, customer success, recruitment coordination, or business development.

At Zeut Consult, I support hotels and hospitality businesses with operational development, organisational restructuring, recruitment, staff development, and service delivery. My consulting work has included supporting operational setup at Moratel Hotel and advising Davic-Mart Homes on business setup and management coordination.

At Le Vien Gourmet, I managed daily catering operations, coordinated teams and schedules, and monitored food quality, hygiene, supplies, and resources. I also coordinated client requirements and resolved service issues.

As a Hospitality Consultant at Golden Bell Multi-Concept, I conducted site inspections, coordinated follow-up with contractors and service providers, and prepared project progress reports for the CEO. I also monitored project budgets and coordinated implementation.

My earlier work includes administrative support at Evergreen Mandate Group and Niger State House of Assembly, business development and sales support at Shixels Studios, and restaurant and kitchen roles. I’ve completed Torilo Academy’s Virtual Assistant certificate and hold a BA from Imo State University.

Experience

Work history, roles, and key accomplishments

Current

Hospitality, HR & Business Consultant

Current

Zeut Consult

May 2024 - Present (2 years 6 months)

Provided consulting support to hotels and hospitality businesses across operational development, organisational restructuring, management effectiveness, cost control, recruitment, staff development and service delivery.

Consulting Operations Human Resources Recruitment Staff Development Cost Control Service Delivery

Hospitality Consultant

Golden Bell Multi-Concept

Nov 2023 - Nov 2023 (0 months)

Conducted site inspections, identified operational issues and coordinated follow-up with contractors and specialist service providers. Developed plans for business initiatives, brand-awareness campaigns and product launches.

Consulting Site Inspections Project Coordination Budget Monitoring Promotional Materials

Catering Manager

Le Vien Gourmet

May 2018 - Jan 2023 (4 years 8 months)

Managed daily catering operations, coordinating food preparation, presentation, service delivery and event execution. Supervised catering teams and organised work schedules to meet client requirements and service standards.

Catering Team Supervision Lebensmittelqualität Hygiëne Event Execution Cost Control

Head Chef / Sous Chef

Uncle D Restaurant

Jun 2017 - Oct 2017 (4 months)

Supervised kitchen staff and coordinated daily food preparation and kitchen operations. Contributed to menu development and maintained food quality and presentation standards.

Kitchen Management Menu Development Lebensmittelqualität Cost Control Hygiëne

Head Chef

The Code Café/Hub

Apr 2017 - Jun 2017 (2 months)

Managed kitchen operations, supervised kitchen personnel and coordinated daily food preparation and service. Supported menu development and maintained consistency, quality and timely meal delivery.

Kitchen Management Team Supervision Menu Development Lebensmittelqualität Hygiëne

Chef Intern

Block Island Deli

May 2016 - Oct 2016 (5 months)

Assisted with food preparation, kitchen operations and menu research. Supported ingredient, supplier and equipment research for food-service concepts.

Food Preparation Kitchen operations Menu Research Supplier Research

Restaurant Hostess

Spring House Hotel

Jun 2016 - Sep 2016 (3 months)

Welcomed guests, managed seating and reservations, and coordinated table assignments. Explained menus and daily specials, responded to guest enquiries and communicated guest needs to service teams.

Guest Relations Reservations Menu Knowledge Coordination

Business Development / Sales Executive

Shixels Studios

Aug 2015 - Aug 2015 (0 months)

Identified prospective clients, developed business relationships and supported lead generation. Responded to client enquiries about outdoor advertising and marketing services.

Business Development Lead Generation Client Relations Sales Marketing

Administrative Assistant

Evergreen Mandate Group

Nov 2014 - May 2015 (6 months)

Provided administrative and operational support for daily business activities. Coordinated with vendors, caterers and service providers to obtain quotations and negotiate service arrangements.

Administrative Support Vendor coordination Event Logistics Communication Skills

Administrative Assistant (NYSC)

Niger State House of Assembly

Oct 2013 - Oct 2014 (1 year)

Provided clerical and administrative support, including document preparation, filing and data entry. Maintained official records and correspondence and assisted with meeting schedules and materials.

Clerical Support Documentation Preparation Filing Data Entry Records Management