Grace Ogbonna
@graceogbonna
Experienced Administrative Support Virtual Assistant enhancing efficiency and productivity.
What I'm looking for
I am an experienced Administrative Support Virtual Assistant with a proven track record of enhancing efficiency by 25% through effective calendar management and handling over 50 emails daily. My ability to manage schedules for teams of up to 10 members with a 98% accuracy rate showcases my commitment to excellence and attention to detail. I am eager to leverage my organizational and technical skills to provide exceptional service and ensure seamless operations.
Throughout my career, I have successfully managed communication channels for IT teams, achieving a 95% response rate to inquiries. My experience in project management has led to a 20% increase in project efficiency, and I take pride in cultivating strong client relationships through proactive communication. I am dedicated to providing excellent customer service and fostering positive relationships, which has contributed to a 20% increase in client satisfaction scores.
Experience
Work history, roles, and key accomplishments
Entry-Level Virtual Assistant
Vsavvy Academy
Mar 2024 - Present (1 year 6 months)
Facilitated enrollment processes for over 30 students monthly and managed a database of 200+ student records. Provided technical support to students, achieving a 95% issue resolution rate.
Administrative Support
Swipht Logistics
Sep 2023 - Present (2 years)
Managed executive calendars with a 95% accuracy rate and prepared documents using Microsoft Office Suite and Google Workspace. Assisted in organizing corporate events, achieving a 95% attendee satisfaction rate.
Virtual Assistant
Applied Cloud
Feb 2023 - Present (2 years 7 months)
Managed communication channels for the IT team, ensuring efficient information flow and achieving a 95% response rate. Scheduled appointments and coordinated meetings, optimizing productivity by 90%. Assisted in project management tasks, resulting in a 20% increase in project efficiency.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Science, Economics
2016 - 2021
Grade: Second Class Upper
Studied Economics, focusing on various economic theories and their applications in real-world scenarios. Achieved a Second Class Upper division, demonstrating strong analytical and quantitative skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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