Open to opportunities

Vivian Ezenwa

@vivianezenwa

Message

I'm building practical IT, customer, and executive support capabilities through SaaS tools and workflow automation.

Nigeria

Message

What I'm looking for

I'm seeking an opportunity to provide reliable technical, customer, and executive support while using SaaS tools and workflow automation to improve efficiency. I want to keep learning, build practical experience, and grow in technology and remote work.

I'm building my career in IT support, technical support, customer support, and executive operations through independent professional development, with hands-on practice in SaaS tools and workflow automation.

I've managed daily operations and customer needs at Eurels Bakery, supported appointments, records, and team communication at Vivinollywood Bridals, and handled administrative coordination, documentation, and scheduling as a Secretary at Alliance In Motion Global Incorporated. I bring practical experience in troubleshooting, communication, record keeping, scheduling, and keeping day-to-day workflows organized.

Experience

Work history, roles, and key accomplishments

Current

IT Support & Executive Operations Trainee

Current

Independent Professional Development

Jul 2026 - Present (2 months)

Building practical skills in IT Support, Technical Support, SaaS tools, Executive Operations, and workflow automation.

Technical Support Troubleshooting Customer Support Executive Support Microsoft Teams Google Workspace Slack Workflow Automation Help Desk Support

Current

Bakery Manager

Current

Eurels Bakery

Apr 2025 - Present (1 year 5 months)

Managed daily bakery operations, coordinated team activities, handled customer needs, resolved operational issues, and maintained smooth day-to-day workflow.

Team Management Customer Service Operations Management Problem Solving Time Management Record keeping Leadership

Bridal & Personal Assistant

Vivinollywood Bridals

May 2022 - Apr 2025 (2 years 11 months)

Assisted with client appointments, fittings, and scheduling
Supported daily operations in a fast-paced environment
Maintained organized client records and order details
Provided personalized support to clients
Coordinated communication within the team

Bridal Consulting and Client Relations Record keeping Operations Management Team Management Teamwork Scheduling

Secretary

Alliance In Motion Global Incorporated

Mar 2019 - Aug 2020 (1 year 5 months)

Managed administrative and clerical tasks
Handled communication and maintained proper records
Assisted with scheduling meetings and coordination
Organized files and documentation
Supported team operations efficiently