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@joeljohn
Organized Executive Assistant with expertise in administrative support.
I am an organized and resourceful Executive Assistant with a strong background in administrative support and technical coordination. My experience includes managing executive schedules, internal communications, and utilizing digital tools effectively. I thrive in fast-paced environments, where I can multitask and prioritize to drive results.
Throughout my career, I have honed my skills in calendar and email management, virtual assistance, and stakeholder engagement. At Hope Embassy Gospel Int’l, I successfully managed executive calendars and handled confidential correspondence, ensuring smooth operations. My role at ElJo Thrifts and Wears further strengthened my customer engagement and administrative support capabilities, allowing me to interface directly with clients and enhance service delivery.
With a B.Sc in Botany and certifications in virtual assistance and technical support, I am well-equipped to contribute to any organization seeking a dedicated professional who values efficiency and effective communication.
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Work history, roles, and key accomplishments
ElJo Thrifts and Wears
Jan 2021 - Present (4 years 10 months)
Interfaced with customers and clients, addressing inquiries and managing communications. Supported administrative tasks related to order fulfillment and service delivery. Maintained high responsiveness and customer engagement online.
Hope Embassy Gospel Int’l
Jan 2019 - Present (6 years 10 months)
Managed executive calendar, scheduled meetings, and coordinated appointments. Handled confidential correspondence including calls, emails, and reports. Took meeting notes, maintained documentation, and managed follow-ups.
NAOMA Computers Institute
Jan 2017 - Present (8 years 10 months)
Provided technical support and led classroom instruction on digital tools. Assisted with hardware and software troubleshooting and installations. Supported administrative record-keeping and student engagement.
Degrees, certifications, and relevant coursework
Bachelor of Science, Botany
Studied the principles of plant biology, including plant structure, function, and ecology. Gained knowledge in various aspects of botanical science.
Certification, IT Specialist
Acquired specialized knowledge and skills as an IT Specialist. Focused on providing technical support and managing IT-related tasks.
Certification, Technical Support Fundamentals
Completed foundational courses in technical support, covering essential concepts and practices. Developed skills in troubleshooting and providing user assistance.
Software and tools used professionally
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