vivek pawar
@vivekpawar3
Microsoft 365 Administrator supporting Microsoft clients with Exchange, SharePoint, and cloud migrations.
IndiaWhat I'm looking for
At Gigmos Solutions and Gig+, I provided Microsoft 365 administration assistance to Microsoft clients, supporting services including Exchange, Teams, and SharePoint. I also worked on migrating on-premises data and shared, resource, and room mailboxes to the cloud.
At Convergys, I supported Microsoft 365 and contributed to OneDrive functional testing, including creating and executing mobile test cases and reporting sync defects. At Impetus Technologies, I supported Microsoft 365 account provisioning, Exchange policies, SharePoint permissions and migrations, and OneDrive troubleshooting.
Experience
Work history, roles, and key accomplishments
System Engineer
Impetus Technologies
Jul 2019 - Sep 2021 (2 years 2 months)
Supported Microsoft 365 and software issues, including account provisioning, Exchange online policies, SharePoint permissions, and OneDrive troubleshooting. Managed domain join/removal and coordinated with Microsoft support for service health.
Sr. Global Escalation Engineer
Convergys
Jul 2016 - Jul 2019 (3 years)
Provided support to IT managers and Microsoft partner organizations for Microsoft 365, facilitating resolution of complex technical issues and assisting companies in migrating local services to Microsoft hosted cloud services.
Functional Testing
Convergys
May 2015 - Jun 2016 (1 year 1 month)
Created and executed mobile test cases on various devices, logged defects using SLS and SLOG, and performed bug reporting and verification for OneDrive sync issues.
IT Support
Concentrix
Aug 2014 - Apr 2015 (8 months)
Worked in help desk and IT support environment, installing and configuring software, maintaining anti-virus and security, and diagnosing internet and LAN network issues.
M365 Administrator
Gigmos Solutions
Provided assistance to Microsoft clients on M365 services as a freelancer through Upwork.
Education
Degrees, certifications, and relevant coursework
Jaipur Engineering College
Bachelor of Technology, Computer Science
2010 - 2014
Pursued a Bachelor of Technology in Computer Science from Jaipur Engineering College, Jaipur, from 2010 to 2014.
Kendriya Vidyalaya No.1
Intermediate, Science
2009 - 2010
Completed Intermediate (PCM) from Kendriya Vidyalaya No.1 (CBSE), Indore, Madhya Pradesh in 2009-10.
Kendriya Vidyalaya No.1
Matriculation, General
2007 - 2008
Completed Matriculation from Kendriya Vidyalaya No.1 (CBSE), Indore, Madhya Pradesh in 2007-08.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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