Vitinia Waqaniburotu

As a Customer Service Agent, I assist hirers with booking processes, manage listing updates, and resolve customer inquiries using CRM systems. I handle complaints, report platform issues, and identify sales opportunities while adhering to company policies.

In my role as Banking Officer, I monitor CCTV, process payments, and manage debt collection. I ensure effective communication with teams and maintain customer service standards while overseeing facility maintenance and incident reporting.

As a Crew/Cashier at Burger King, I prepared meals and served customers, ensuring a high standard of hygiene and achieving team KPI targets. I provided assistance to customers as needed.

In my internship as HR Admin, I entered supplier invoice data, updated financial records, and assisted with stock management. I ensured accuracy in financial reporting and collaborated with the warehouse team.

As a Cost Clerk intern, I monitored restaurant discrepancies, managed food wastage reports, and assisted in stock-takes. I ensured quality control of ingredients and compiled reports for management.

Currently pursuing a Diploma in Accounting to further enhance my accounting skills and knowledge.

Completed Certificate IV in Accounting, which provided foundational knowledge in accounting principles, financial reporting, and taxation.

Achieved a Diploma in Accounting, focusing on advanced accounting practices, financial management, and business law.

Completed the Fiji School Leaving Certificate, which is a prerequisite for higher education and vocational training.

Achieved the Fiji Junior Certificate, which serves as an important milestone in secondary education.