LA
Open to opportunities

lachlan allen

@lachlanallen

Enthusiastic individual with extensive customer service experience.

Australia

What I'm looking for

I seek a dynamic role that values teamwork and offers growth opportunities.

I am an honest and enthusiastic young man with a diverse background in customer service and administration. My work experience spans various roles, including positions at Bakers Delight, Subway, and IGA, where I honed my skills in customer interaction, stock management, and team training. My commitment to excellence and strong work ethic have consistently contributed to my success in these roles.

In addition to my professional experience, I have pursued personal growth through volunteer work and leadership roles, such as being a Troop Leader for Burleigh Scouts. My passion for community service is reflected in my involvement with Gold Coast City Council and various local initiatives. I believe that my adaptability and problem-solving skills, developed through travel and diverse work environments, make me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

GA

Administration Assistant

GastroCareGC

Jul 2021 - Nov 2024 (3 years 4 months)

Performed administrative duties including billing, filing, and accounts payable, contributing to the overall efficiency of the office.

IG

Delicatessen Staff

IGA

Mar 2024 - Jun 2024 (3 months)

Provided customer service, managed stock, trained employees, and maintained cleanliness in the delicatessen.

JN

Hospitality Staff

Japan - Nozawa

Jan 2024 - Feb 2024 (1 month)

Worked in various hospitality roles including housekeeping, front desk, and kitchen assistance during a seasonal position.

SU

Customer Service Representative

SUBWAY

Jan 2022 - Nov 2023 (1 year 10 months)

Managed customer service, food preparation, and stock management while balancing tills and maintaining cleanliness.

FF

Customer Service Representative

Fish at the Fair

Jan 2021 - Jan 2022 (1 year)

Handled customer service, cash transactions, and maintenance tasks while ensuring cleanliness in the establishment.

PW

General Laborer

Plants Whitsunday

Dec 2020 - Jan 2021 (1 month)

Engaged in various tasks including metal work, concreting, and operating machinery during a two-week holiday work stint.

BD

Customer Service Representative

Bakers Delight

Jan 2019 - Dec 2020 (1 year 11 months)

Provided excellent customer service, managed cash handling, and maintained store cleanliness. Responsible for opening and closing the store.

Education

Degrees, certifications, and relevant coursework

Gold Coast Coffee School logoGS

Gold Coast Coffee School

Certificate, Hospitality

2023 - 2023

Completed a Junior Barista Course to gain skills in coffee preparation and customer service.

St Andrew's Lutheran College logoSC

St Andrew's Lutheran College

High School Diploma, General Education

2019 - 2023

Completed Year 12 with a focus on developing skills in leadership and teamwork through various school activities.

NM

Norwell Motoplex

Certificate, Driving Safety

2022 - 2022

Completed a Defensive Driving course to enhance road safety and driving skills.

SA

St Johns Ambulance

Certification, Health and Safety

2021 - 2021

Completed Basic First Aid training to provide emergency assistance and support in various situations.

BT

Blue Dog Training

Certification, Construction Safety

2020 - 2020

Obtained a White Card for construction certification, ensuring compliance with safety standards on construction sites.

SA

Scouts Australia

Certification, Leadership

2020 - 2020

Participated in a Leadership Course to develop skills in guiding and mentoring peers.

Tech stack

Software and tools used professionally

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lachlan allen - Administration Assistant - GastroCareGC | Himalayas