lachlan allen
@lachlanallen
Enthusiastic individual with extensive customer service experience.
What I'm looking for
I am an honest and enthusiastic young man with a diverse background in customer service and administration. My work experience spans various roles, including positions at Bakers Delight, Subway, and IGA, where I honed my skills in customer interaction, stock management, and team training. My commitment to excellence and strong work ethic have consistently contributed to my success in these roles.
In addition to my professional experience, I have pursued personal growth through volunteer work and leadership roles, such as being a Troop Leader for Burleigh Scouts. My passion for community service is reflected in my involvement with Gold Coast City Council and various local initiatives. I believe that my adaptability and problem-solving skills, developed through travel and diverse work environments, make me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Administration Assistant
GastroCareGC
Jul 2021 - Nov 2024 (3 years 4 months)
Performed administrative duties including billing, filing, and accounts payable, contributing to the overall efficiency of the office.
Delicatessen Staff
IGA
Mar 2024 - Jun 2024 (3 months)
Provided customer service, managed stock, trained employees, and maintained cleanliness in the delicatessen.
Hospitality Staff
Japan - Nozawa
Jan 2024 - Feb 2024 (1 month)
Worked in various hospitality roles including housekeeping, front desk, and kitchen assistance during a seasonal position.
Customer Service Representative
SUBWAY
Jan 2022 - Nov 2023 (1 year 10 months)
Managed customer service, food preparation, and stock management while balancing tills and maintaining cleanliness.
Customer Service Representative
Fish at the Fair
Jan 2021 - Jan 2022 (1 year)
Handled customer service, cash transactions, and maintenance tasks while ensuring cleanliness in the establishment.
General Laborer
Plants Whitsunday
Dec 2020 - Jan 2021 (1 month)
Engaged in various tasks including metal work, concreting, and operating machinery during a two-week holiday work stint.
Customer Service Representative
Bakers Delight
Jan 2019 - Dec 2020 (1 year 11 months)
Provided excellent customer service, managed cash handling, and maintained store cleanliness. Responsible for opening and closing the store.
Education
Degrees, certifications, and relevant coursework
Gold Coast Coffee School
Certificate, Hospitality
2023 - 2023
Completed a Junior Barista Course to gain skills in coffee preparation and customer service.
St Andrew's Lutheran College
High School Diploma, General Education
2019 - 2023
Completed Year 12 with a focus on developing skills in leadership and teamwork through various school activities.
Norwell Motoplex
Certificate, Driving Safety
2022 - 2022
Completed a Defensive Driving course to enhance road safety and driving skills.
St Johns Ambulance
Certification, Health and Safety
2021 - 2021
Completed Basic First Aid training to provide emergency assistance and support in various situations.
Blue Dog Training
Certification, Construction Safety
2020 - 2020
Obtained a White Card for construction certification, ensuring compliance with safety standards on construction sites.
Scouts Australia
Certification, Leadership
2020 - 2020
Participated in a Leadership Course to develop skills in guiding and mentoring peers.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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