vishal patil

I am a customer service professional with over two years of experience handling client queries, troubleshooting services, and building strong customer relationships. I have worked on UK-facing support for TV, broadband, and SIM services and performed insurance pre-authorization tasks, developing strong attention to detail and accuracy.

I excel at active listening, empathy, clear explanations, and problem solving while meeting targets and managing multiple interactions daily. I bring professionalism under pressure, strong English communication skills, and a customer-first approach that improves satisfaction and retention.