
Virtue Aansiweamai
@virtueaansiweamai
I resolve complex customer issues across call centre, technical support, and corporate client channels.
What I'm looking for
At Swift Networks Limited, I led call-centre customer resolution operations, handled billing and connectivity escalations, coordinated with technical and payment teams, and monitored service KPIs across 24-hour support delivery.
Now at Bester Capital Limited, I serve as a primary contact for clients, contractors, vendors, and business partners, managing equipment-financing communications, documentation, requests, and follow-ups. Across 13+ years in customer service, retention, and remote technical support, I bring calm, accurate case management and customer-first communication to phone, email, live chat, social media, and CRM channels.
Experience
Work history, roles, and key accomplishments
Customer & Corporate Relations
Bester Capital Limited
Jan 2022 - Present (4 years 8 months)
Serves as primary point of contact for clients, business partners, contractors, vendors, and other stakeholders, providing professional and timely customer and client support. Manages communications, follows up on outstanding requests, and maintains organized records.
Education
Degrees, certifications, and relevant coursework
Virtue hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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