Virginia Olivero
@virginiaolivero
Results-driven medical practice manager optimizing clinical operations and revenue.
What I'm looking for
I am a results-driven practice operations manager with over a decade of leadership in outpatient medical and surgical environments, combining clinical knowledge with business acumen to drive growth, compliance, and exceptional patient experience. I have a strong record of scaling private practices through operational structure, revenue optimization, SOP creation, credentialing, and staff development.
I excel at P&L analysis, KPI tracking, schedule optimization, and patient retention strategy, and have led projects including Level II OR certification planning, EMR optimization, denial reduction, and workflow standardization that improved reimbursement turnaround, reduced overhead, and increased elective surgical conversions.
Experience
Work history, roles, and key accomplishments
Clinical Operations Manager
Viradia Plastic Surgery
Jan 2024 - Present (2 years)
Oversee daily operations for a dual-pathway plastic surgery practice, implemented SOPs and tracking systems that improved workflow consistency and reduced denials; drove elective surgical case conversions averaging $20K–$30K and supported Level II OR certification planning.
Clinical Supervisor
FMC Orlando Health
Jan 2023 - Jan 2024 (1 year)
Supervised 10 clinical staff supporting 4 providers and >100 daily patients, led EMR onboarding and compliance protocols that increased satisfaction by 20% and achieved 100% OSHA audit compliance.
Supported multiple surgeons in high-volume outpatient surgical clinics, implemented EMR workflows improving patient readiness from 82% to 97% and reduced denials by 15% through improved pre-auth and documentation processes.
Opened and managed two retail stores, achieving 25% quarterly sales growth and 98% audit accuracy through P&L management, inventory controls, and staff training on consultative selling that increased average transaction value by 35%.
Education
Degrees, certifications, and relevant coursework
Hillsborough Community College
Associate of Science, Medical Assisting
Completed an Associate of Science in Medical Assisting, providing clinical and administrative training for outpatient and surgical practice settings.
Dale Carnegie Training
Dale Carnegie Graduate Certificate, Communications & Human Relations
Completed the Dale Carnegie Graduate course in Effective Communications & Human Relations focusing on leadership, communication, and interpersonal skills.
Availability
Location
Authorized to work in
Job categories
Skills
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