Virginia Mutua
@virginiamutua
Administrative professional skilled in front office, procurement, and customer service.
KenyaWhat I'm looking for
I am an administrative professional with diploma-level training in front office operations and administration and a certificate in professional reception. I have hands-on experience supporting procurement processes for a paint hardware business and delivering front-counter customer service, handling inquiries, complaints and supplier coordination.
I prioritize efficient operations, timely stock management and clear communication. I am organized, customer-focused and experienced in Microsoft Word and Excel, time management and interpersonal communication, and I seek to contribute those strengths to a team-focused administrative role.
Experience
Work history, roles, and key accomplishments
Counter Staff
Paint Hardware
Provided front-line customer service, resolved inquiries and complaints, and maintained an organized counter environment to improve customer satisfaction.
Procurement Assistant
Paint Hardware
Assisted in procurement operations for paints and accessories, coordinating with suppliers and internal teams to ensure timely stock acquisition and delivery, improving inventory availability.
Education
Degrees, certifications, and relevant coursework
ICS College Mombasa
Diploma in Front Office Operation and Administration, Front Office Operation and Administration
2023 - 2023
Completed a Diploma in Front Office Operation and Administration in March 2023, covering administrative and front-office management skills.
Rifkins College Mombasa
Certificate in Professional Receptionist, Reception / Front Office
2022 - 2022
Completed a Certificate in Professional Receptionist focused on reception and front-office duties in March 2022.
Kenya Certificate of Secondary Education (KCSE)
Kenya Certificate of Secondary Education, General Secondary Education
2013 - 2016
Attained the Kenya Certificate of Secondary Education upon completion of secondary schooling in 2016.
Kenya Certificate of Primary Education (KCPE)
Kenya Certificate of Primary Education, Primary Education
2004 - 2012
Attained the Kenya Certificate of Primary Education after completing primary school in 2012.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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