Open to opportunities

Vipin L

@vipinl

Message

I am an IT operations professional experienced in database, lending operations, and fintech support.

India

Message

What I'm looking for

I seek an IT operations/support role in finance/fintech managing databases, troubleshooting applications, and optimizing lending operations; I prefer structured teams, customer-focused culture, clear growth paths, and can join immediately.

I am an IT Support / Operations professional with seven years' experience in finance and banking operations, database handling and fintech troubleshooting.

I have handled end-to-end lending operations from approval to disbursal across multiple lenders and government e-governance projects, working with tools such as Flexcube, SQL, Tableau, ILOS, KULIZA, Hetra, UNO, PACT and various ticketing/CRM systems.

I consistently secured respectable annual ratings, completed application and technical trainings, supported extra verticals during COVID-19, and I am available to join immediately.

Experience

Work history, roles, and key accomplishments

Current

Operations Executive

Current

Capri Global Housing Finance Ltd.

Oct 2024 - Present (11 months)

Manage database and end-to-end lending operations from approval to disbursal using ILOS and KULIZA, ensuring accurate loan-file processing. Handle ticketing and support via CRM and Cube Helpdesk to resolve operational issues.

ILOS KULIZA Flexcube MS Excel CRM Cube Helpdesk Loan Operations Database Management

Assistant Programmer

CEDMAP

Jul 2023 - Jun 2024 (11 months)

Handled database operations and supported government election/e-governance tools (EMS, ERMS, ERONet, NGSP) for voter data management and EVM allotment. Coordinated data exchange and vendor instructions for election services.

Database Management SQL Troubleshooting

Assistant Manager (Credit)

Equitas Small Finance Bank

Apr 2019 - Jun 2022 (3 years 2 months)

Oversaw database and end-to-end credit operations, feeding lending files from approval to disbursal using Hetra and UNO while troubleshooting fintech application issues. Managed ticketing through Sapphire IMS to resolve incidents.

Hetra SQL Tableau Flexcube MS Excel

Back Office Support E-2 Grade

Indusind Bank

Nov 2017 - Apr 2019 (1 year 5 months)

Performed database handling and loan operations from approval to disbursal using PACT, and resolved fintech issues while managing tickets via CSR. Maintained data accuracy with SQL and MS Excel.

Pact CSR SQL MS Excel Loan Operations Database Management Troubleshooting

Jr. Officer (Operations)

HDFC Bank

Aug 2014 - May 2015 (9 months)

Handled loan operations and cheque clearing using LAS, LOS, TOS, ECCS and related systems, and supported service operations via Flexcube; performed database tasks with SQL and MS Excel. Troubleshot fintech application issues.

LAS TOS Flexcube SQL MS Excel Troubleshooting

Officer-Sales & Marketing

Accurate Energy Solutions Ltd.

Jun 2013 - Mar 2014 (9 months)

Managed B2B and B2C sales for customized diesel generators and maintained sales databases using SQL and MS Excel to track leads and orders. Coordinated client requirements and sales documentation.

Sales Marketing SQL MS Excel B2B Sales CRM