virendra Singh

I am an IT and operations professional with an MBA and proven experience supporting large-scale educational and financial organizations. I specialize in technical troubleshooting, systems administration, and digital platform management, delivering consistent, high-quality service in fast-paced environments.

At Teleperformance I managed and moderated high-traffic social media platforms while resolving user-reported issues, maintaining strong response times and brand engagement. In prior roles I supported large student databases, managed admissions operations using CRM tools, and conducted system-level support and counselling to ensure seamless access to digital learning tools.

I have fintech and banking operations experience, including managing DMAT account customer queries, improving client onboarding through data-driven approaches, and mentoring new hires on internal systems and protocols. My technical strengths include expert-level Windows knowledge, advanced Microsoft Office skills, and hands-on hardware, software, and connectivity troubleshooting.

I am a collaborative leader fluent in English and Hindi with strengths in manpower management, communication, and strategic planning. I focus on maintaining operational excellence, optimizing processes, and ensuring user-focused technical support.