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Viola Fianko

@violafianko

Virtual Assistant at VoderTech who built a Google Sheets CRM tracking 100+ leads and creates systems and content for founders.

Ghana
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At VoderTech, I built a centralized Google Sheets CRM from scratch to track 100+ leads, then cleaned and restructured the database so the team had a more accurate pipeline. I also added response-tracking and follow-up visibility to reduce the need for manual daily check-ins.

At Marriage Shapers International Limited, I planned content and engagement for a WhatsApp-based singles community and prepared multi-day warm-up sequences for two “3 Days Prayer” events. At Apex Growth Accelerator Institute, I helped grow the community from 3 to 31 active members, personally bringing in 20 new members through direct outreach in one month.

More recently, I produced 83 AI-assisted SEO articles across three WordPress sites and created Pinterest content to promote them. I also built a Notion client management hub and a Google Forms-to-Gmail Zapier automation for my own business onboarding.

Experience

Work history, roles, and key accomplishments

ML

Community Manager & Content Strategist

Marriage Shapers International Limited

Aug 2026 - Sep 2026 (1 month)

Managed a WhatsApp-based singles community, translating founder direction into structured content and engagement strategies. Planned multi-day content warm-up sequences for live prayer events and served as direct communications point of contact.

AI

Community & Social Media Manager and Admin

Apex Growth Accelerator Institute

Mar 2026 - Sep 2026 (6 months)

Managed community communications and social engagement for a founder-led growth accelerator. Grew the community from 3 to 31 active members, personally driving 20 new members in a single month.

VO

Virtual Assistant - Operational Systems Support

VoderTech

Jan 2026 - Jan 2026 (0 months)

Selected through the Afriment Program to provide operational systems support. Built a centralized Google Sheets CRM tracking 100+ leads, cleaned the lead database, and designed response-tracking columns.

NE

Article Assistant

Newsner

Oct 2025 - Nov 2025 (1 month)

Wrote French-language articles from scratch using AI tools and published to WordPress. Prepared SEO data and external links, producing about 48 article drafts in three weeks.

Education

Degrees, certifications, and relevant coursework

Methodist University Ghana logoMG

Methodist University Ghana

Bachelor of Arts, Psychology

2021 - 2025

Bachelor of Arts in Psychology with a foundation in human behaviour, communication, and structured thinking, applied to process design, content strategy, and client relationship management.

SK

Skill2Scale

Virtual Assistant Training, Virtual Assistance

Completed Virtual Assistant Training.

DI

Diamondvirtualassistance

Executive Assistance Training, Executive Assistance

Completed Executive Assistance Training.

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