Vinuthna makana
@vinuthnamakana
Office 365 Administrator with 4.6 years of expertise managing Exchange Online, OneDrive, Teams, and PowerShell automation.
IndiaWhat I'm looking for
I’m an experienced Office 365 Administrator with 4.6 years in IT, specializing in Office 365 administration, messaging, and collaboration technologies. I manage Exchange Online, OneDrive for Business, Teams, and Active Directory, using PowerShell for operational task management and reporting.
I’ve supported hybrid environments, mailbox migrations, and email compliance, including retention policies and Litigation Hold. From troubleshooting mail flow and Outlook/OWA-related issues to handling day-to-day OneDrive and Teams support, I focus on fast resolution, tailored solutions, and closing tickets within SLA by following ITIL processes.
Experience
Work history, roles, and key accomplishments
Senior Engineer
Happiest Minds Technologies
Jan 2022 - Present (4 years 6 months)
Administer and support an Office 365 tenant, managing Exchange Online mailboxes, access, and mail flow troubleshooting. Handle OneDrive/Teams and SharePoint support, enforce retention and compliance policies, and manage IT tickets within SLA using ITIL.
Education
Degrees, certifications, and relevant coursework
Vikrama Simhapuri University
Bachelor of Science (B.Sc.), Computers
Grade: 80%
Earned a Bachelor of Science (B.Sc.) in Computers from Vikrama Simhapuri University in 2019 with an aggregate of 80%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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