Karishma Dharan

KD

Looking for a job

Karishma Dharan

@karishmadharan

Microsoft 365 Administrator specializing in Exchange and Teams, managing mail flow, mailbox access, and collaboration services.

In my current Sr. Project Engineer role, I administer Microsoft 365 Exchange Online, managing user, shared, and resource mailboxes and resolving mail delivery issues through mail flow rules and message trace analysis.

I also manage Teams policies, guest access, and Teams Voice features. I provide Tier 1 and Tier 2 support across Exchange, Outlook, Teams, OneDrive, and Microsoft 365, and create documentation to support consistent troubleshooting.

Experience

Work history, roles, and key accomplishments

MI

Current

Sr. Project Engineer

Current

Microsoft 365

Dec 2023 - Present (2 years 9 months)

Managed Exchange Online and Teams administration, including mail flow, permissions, and policies. Provided Tier 1 and Tier 2 support for Microsoft 365 services and documented troubleshooting procedures.

Exchange Online Microsoft Teams PowerShell Mail Flow Message Trace Distribution Groups Security Groups Mailbox Permissions Teams Policies Guest Access Microsoft Teams Voice Incident Management Documentation

Education

Degrees, certifications, and relevant coursework

BC

Bachelor of Science in Computer Science (BSC – CS)

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science degree.

Tech stack

Software and tools used professionally

PowerShell

Microsoft Outlook

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

85k+ INR

Job categories

Microsoft 365 Administrator

Skills

Microsoft 365 Administration Exchange Online Administration Hybrid Exchange Configurations Microsoft Teams Administration Mail Management Mailbox Provisioning And Management Mailbox Permissions Distribution Group Management Security Groups Message Trace Exchange and Outlook Retention Policies Compliance Teams Policies Microsoft Teams Voice Guest Access

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