VG

Looking for a job

Vinod Kumar Ginjala

@vinodkumarginjala

Desktop Support Engineer at CMS IT Services resolving workstation, software, and network issues.

At CMS IT services, I diagnose and resolve hardware and software issues while supporting desktop systems and applications.

I install and configure operating systems on user workstations, troubleshoot wired and wireless connectivity, and help users in person, by phone, or by email.

I also maintain computer systems and peripherals, resolve printer issues, configure user accounts, and participate in IT projects related to desktop support services.

Experience

Work history, roles, and key accomplishments

CS

Current

Desktop Support Engineer

Current

CMS IT Services

Apr 2025 - Present (1 year 6 months)

Diagnosed and resolved hardware and software issues promptly. Provided technical support for desktop systems and applications, including installation, configuration, and troubleshooting.

QL

L1 Desktop Support Engineer

Quess Corp Limited

Nov 2023 - Mar 2025 (1 year 4 months)

Provided first-level desktop support, handling hardware and software issues for end users.

Education

Degrees, certifications, and relevant coursework

SC

SVS Degree College

Bachelor of Science, Computer Science

2019 - 2022

Bachelor of Science in Computer Science from SVS Degree College, Kirlampudi, India, from 2019 to 2022.

Tech stack

Software and tools used professionally

Windows

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

303k+ INR

Job categories

Desktop Support Engineer

Skills

Desktop Support end user support hardware troubleshooting Hardware Diagnostics Windows Operating System Software Installation Application installation Connectivity troubleshooting Local Area Networking System Administration Ticketing Systems System Maintenance Data Backup and Recovery Peripherals Support

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