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Vince Angelo Bisa

@vinceangelobisa

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IT professional specializing in cloud core engineering, network operations, and technical support.

Philippines

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What I'm looking for

I am looking for an IT-related role where I can utilize my skills in troubleshooting, system support, and problem-solving to help improve daily operations. I am eager to expand my knowledge, adapt to new technologies, and contribute to a dynamic team environment. I am dedicated to providing efficient, reliable, and user-focused IT solutions.

Network Operations and Technical Support Professional with hands-on experience in network infrastructure monitoring and enterprise environments. Knowledgeable in diagnosing network-related issues, analyzing system alarms, and identifying configuration-related concerns using structured troubleshooting methods. Experienced in supporting production environments while ensuring timely incident resolution and proper escalation.

Experience

Work history, roles, and key accomplishments

Cloud Core Engineer

Huawei Technologies Philippines Inc.

Jan 2025 - Oct 2025 (9 months)

Led deployment and configuration of Huawei enterprise hardware for a major PLDT‑Smart core network expansion, participated in 5G SA testing and UE connectivity validation, and authored deployment guides and MOPs to ensure successful operational handover.

Huawei E9000H OceanStor CloudEngine Switches Eudemon Firewall 5G SA Testing ESight Monitoring Technical Documentation

Junior Technical Support

Siemens Energy

Jul 2024 - Dec 2024 (5 months)

Provided hardware and software support for endpoints and network devices, managed Microsoft 365 accounts and MFA, and maintained Aruba and Cisco Meraki network setups while overseeing IT asset inventory and workstation deployments.

Aruba Cisco Meraki Asset Management User Support

Junior IT Support

San Antonio Life Care Hospital

Feb 2024 - May 2024 (3 months)

Performed hardware and software troubleshooting, network setup, and developed the SALCH Appointment Management System to streamline scheduling while producing daily reports and hospital advertisement layouts.

OS Installation Cable Management Appointment Management

Education

Degrees, certifications, and relevant coursework

University of Batangas

Bachelor of Science in Information Technology, Information Technology

Activities and societies: University of Batangas Student Government (Student Parliament, 2022-2023); Executive P.R.O. under SULONG (2023-2024); Brahman Integrated Computing Society (4th Year Representative, 2023-2024); Junior Philippine Computer Society (Member, 2020-2024)

Completed a Bachelor of Science in Information Technology with a thesis titled "AcCESs: University of Batangas File and Event Management System for Community Extension Services Office."