Bryan Sioco

I am an IT Engineer with over 12 years of experience, specializing in cloud technologies, networking, and system administration. My career has been marked by a commitment to managing client relationships and providing strategic technical guidance that ensures seamless IT operations. I have a proven ability to troubleshoot complex issues, optimize cloud infrastructure, and deliver tailored solutions that align with business goals.

In my most recent role as a Sr. NOC Engineer at NetMD, I managed key client accounts, acting as the primary point of contact for all technical concerns and escalations. I developed strong, trusting relationships with clients, understanding their business objectives and aligning solutions accordingly. My leadership in onboarding and training sessions for clients on AWS services has been instrumental in enhancing their operational capabilities.

Throughout my career, I have consistently advocated for client needs within my organization, collaborating with internal teams to deliver tailored solutions. My technical expertise is complemented by certifications such as Certified Kubernetes Administrator and AWS Solutions Architect Associate, which further validate my skills in cloud technologies and system administration.