At Cartesian Consulting (Solus.ai), I manage enterprise accounts including six ABFRL brands, Subway India, Apple Retail, Spencers Retail, and Health & Glow. I handle onboarding, stakeholder relationships, and renewals across clients in India and other markets.
I develop onboarding and engagement success plans, then plan lifecycle campaigns around segmentation, channel selection, and offer design. I monitor campaign results and customer health scores to identify renewal risks and opportunities to expand accounts.
I retained 100% of clients every year while managing a ₹2.16 Cr ARR portfolio. I also prepare and present Monthly and Quarterly Business Reviews with Brand Heads and Marketing Heads.
I manage integration escalations and have worked on API/SDK connections between CRM platforms and messaging gateways. Earlier, as a Digital Marketing Intern at Digital Marveled Private Limited, I used Google Analytics to report on website traffic, user behaviour, and campaign performance.
