Open to opportunities

Vinay Ganeshie

@vinayganeshie

Message

Motivated IT professional focused on user support and solutions.

Netherlands

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

My name is Vinay Ganeshie, a dedicated IT professional with a passion for supporting users and solving problems efficiently. With over a decade of experience in various IT roles, I thrive in both team settings and independent tasks. My flexible approach, collegiality, and perseverance make me a valuable team member.

Currently, I work at Rijkswaterstaat as a Service Desk Employee, where I assist colleagues with their IT issues. My previous experience as a Software Tester at Q-Task allowed me to hone my skills in testing software and websites for bugs, ensuring high-quality deliverables. I have also owned a restaurant, where I developed strong management and operational skills.

Experience

Work history, roles, and key accomplishments

Current

Servicedesk Medewerker + Local Support

Current

Rijkswaterstaat

Feb 2021 - Present (4 years 5 months)

At Rijkswaterstaat, I work at the service desk, assisting colleagues with their IT problems. My tasks primarily involve servicedesk support, local support, and utilizing Topdesk.

TopDesk Service Desk Support Topdesk Contract Management IT Support

Q-

Software Tester

Q-Task

Jan 2019 - Present (6 years 6 months)

As a software tester, I was responsible for testing the functional and technical aspects of ICT and software programs, identifying bugs and errors. I utilized Selenium for test automation, creating reports on completed tasks.

Software Testing Functional Testing Bug Reporting Selenium Test Automation Collaboration Quality Assurance

Owner

Restaurant de Palmboom

Jan 2015 - Present (10 years 6 months)

As an owner, I managed the daily operations of a Surinamese/Hindustani takeaway restaurant, overseeing approximately 20 employees. My responsibilities included procurement, inventory management, financial tracking, and staff scheduling.

Inventory Management Financial Management Customer Service Business Operations Procurement

Systeembeheerder

Adtfindi

Jan 2009 - Present (16 years 6 months)

As a System Administrator, I maintained operating systems, performed data backups, and ensured network security through firewalls and antivirus software. I provided IT support to employees and advised management on system improvements.

System Administration Operating System Data Backup Network Security IT Support Troubleshooting

Education

Degrees, certifications, and relevant coursework

Sogeti

T-Map, Test Management

Studied TMap, a structured and automated software testing methodology. Gained expertise in answering the four key testing questions: What/When, How, With what, and Who tests, establishing it as a standard for software testing.

Codaisseur

Certificate, Cybersecurity

Completed a program focused on Cybersecurity, gaining foundational knowledge and practical skills in protecting computer systems and networks from digital attacks.

Hogeschool Rotterdam

Diploma, Business Informatics

Undertook a broad curriculum in Business Informatics, covering subjects such as Business Process Architecture, Business Intelligence & Databasetechnology, and Cloud computing. Engaged in numerous practical assignments to apply theoretical knowledge.

Zadkine

Diploma, System Administration

Completed the System Administrator program at MBO level 4, focusing on installing and maintaining hardware, software, and networks. Learned to optimize equipment and troubleshoot malfunctions.

IJsselcollege Havo

Middelbaar onderwijs, General Studies

Completed secondary education, acquiring a broad range of general knowledge and foundational skills. Prepared for further academic or vocational pursuits.

Computrain

Course, Java Programming

Undertook a course in Java programming, developing skills in object-oriented programming and software development. Gained practical experience in building applications using Java.

Computrain

Certificate, Python Programming

Obtained a certificate in Python programming, focusing on fundamental concepts and practical applications. Developed skills in scripting, data manipulation, and automation.