At Experian Services of India Private Limited, I was accountable for operational stability, service quality, and SLA compliance across enterprise banking and financial services platforms. I led the Technical Operations Support team and governed SSL certificate lifecycle management to support platform security and availability.
Earlier, I handled NOC operations at Fint Solutions and supported global infrastructure monitoring and Linux troubleshooting at Raw Engineering. Across these roles, I worked on incident management, operational runbooks, and post-incident reviews to support reliable service operations.

