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@vilimikaelpalo
Motivated professional with a background in customer service and entrepreneurship.
I am a motivated and reliable professional with a diverse background in customer service, warehouse operations, and entrepreneurship. Over the past few years, I have successfully operated as a self-employed taxi driver, where I honed my skills in customer service, route planning, and business management. My entrepreneurial spirit drives me to seek solutions and improve processes, ensuring high standards in every task I undertake.
Prior to my venture in the taxi industry, I worked as a warehouse operator, where I was responsible for various logistics tasks, including receiving, registering, and organizing stock. My experience in training new employees has equipped me with strong leadership skills and the ability to communicate effectively. I hold vocational qualifications in Hotel and Restaurant Services, Information and Communications Technology, and Warehouse Logistics, which have provided me with a solid foundation for my career.
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Work history, roles, and key accomplishments
Taksi PaloVM Oy
Jan 2020 - Dec 2024 (4 years 11 months)
Operated as a self-employed taxi driver, managing all aspects of the business. Handled customer service, route planning, vehicle maintenance, and business finances.
F9 Distribution Oy
Jan 2012 - Dec 2019 (7 years 11 months)
Responsible for receiving, registering, picking, packing, shipping, and organizing warehouse stock. Trained new employees on warehouse operations and equipment use.
Degrees, certifications, and relevant coursework
Vocational Qualification, Hotel and Restaurant Services
Completed a vocational qualification in Hotel and Restaurant Services, demonstrating proficiency in hospitality operations. Graduated in 2.5 years, faster than the standard duration.
Vocational Qualification, Information and Communications Technology
Completed a three-year vocational qualification in Information and Communications Technology, specializing as a Datatechnician. Gained expertise in IT systems and hardware.
Vocational Qualification, Warehouse Logistics
Completed a vocational qualification in Warehouse Logistics in 1.5 years while working at F9 Distribution. Developed strong skills in warehouse operations and stock management.
Software and tools used professionally
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