Malyun Mohamed

Working with customers, merchants and internal teams to resolve operational issues, support onboarding-related questions, and ensure accurate and timely communication. Managing multiple cases simultaneously, following defined processes, and using internal tools to track progress and outcomes.

Supported client-related financial processes and internal coordination. Assisted with purchase order handling and follow-ups in SAP and maintained accurate documentation and status tracking within CRM and internal systems.

Worked with purchase order handling and follow-ups with customers. Assisted with dispatching, transportation planning, and logistics coordination, ensuring on-time deliveries and efficient service execution by liaising with customers and drivers.

Conducted product quality inspections to ensure compliance with company standards. Handled email communication and customer support inquiries, and assisted in process improvement initiatives to enhance efficiency.

Supported daily logistics operations and inventory management. Gained hands-on experience in international freight and supply chain processes.

Pursued a Bachelor's Degree in Logistics and International Business, focusing on supply chain management, international business, and market analysis.

Completed high school education, developing foundational skills in various subjects.