Viji R
@vijir
Senior documentation engineer and DX specialist, transforming APIs into AI-ready, structured guides that reduce hallucinations.
IndiaWhat I'm looking for
I’m a Senior Documentation Engineer and Developer Experience (DX) specialist with 11+ years of experience architecting high-quality developer documentation, API references, and SDK guides. I operate as an information architect bridging content, DevOps, and modern AI pipelines, turning traditional documentation into structured, machine-readable knowledge optimized for programmatic ingestion and vector search retrieval (RAG).
At Unravel Data Systems, I optimized core developer content for LLM summarization by implementing JSON-LD structured schemas, achieving a 95% reduction in search-to-answer latency. I also configured custom Perplexity Spaces and Gemini Gems for SRE teams, curating high-fidelity documentation datasets that eliminated model hallucinations, while cutting enterprise onboarding from 2 months to 2 weeks (75% reduction) and reducing internal SRE support tickets by 75%.
Previously at Cerner (Oracle Health), I authored end-to-end REST API references and interactive Get Started code guides, shaped global API documentation schemas on process and style boards, and led an India Product Documentation Team of 7 direct reports with a 100% on-time delivery rate across rapid release cycles. Earlier roles at Honeywell and Aptean strengthened my docs-as-code foundation—driving DITA-aligned structuring, portal standards, migration projects, and release documentation workflows—so I can deliver reliable, scalable documentation systems with measurable quality gates.
Experience
Work history, roles, and key accomplishments
Senior Technical Writer
Unravel Data Systems
Jun 2023 - Present (3 years)
AI-engineered core developer documentation for LLM summarization using JSON-LD structured schemas, reducing search-to-answer latency by 95% and cutting retrieval time from minutes to seconds. Configured Perplexity Spaces and Gemini Gems to eliminate hallucinations, reducing SRE onboarding from 2 months to 2 weeks (-75%), increasing adoption by 25%, and lowering SRE support tickets by 75%.
Lead Technical Writer
Cerner (Oracle Health)
Jun 2020 - Jun 2023 (3 years)
Authored comprehensive REST API references and interactive Get Started SDK integration guides for Oracle Cerner Revenue Cloud and Millennium Databases. Implemented global content governance and schema standards across 100+ products using Acrolinx/Markdown workflows, reducing self/peer review cycles by 40%, and led a team of 7 to maintain a 100% on-time delivery rate.
Engineered interactive REST API documentation and references using Markdown, GitHub, and Swagger in a C# developer environment, and designed contextual documentation delivery models for next-generation industrial chatbots. Standardized global documentation styles and authored complex 3-server installation workflows with a checklist, reducing deployment configuration errors by 30%, while managing c
Led migration of legacy CRM documentation from Adobe FrameMaker to MadCap Flare, converting unstructured guides into structured DITA components and eliminating content update redundancies by 50%. Built the first corporate Aptean style guide, delivered DDLC onboarding for junior writers, and developed the company’s first API documentation suite for legacy SOAP and modern REST APIs.
Education
Degrees, certifications, and relevant coursework
Viji hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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