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kuhuk gaur

@kuhukgaur

Technical Writer at Aspect Software who modernized API, integration, and product documentation for enterprise communication platforms.

India

Message

At Aspect Software, I maintained and modernized installation, configuration, API, and product documentation for enterprise communication platforms. I reworked integration and implementation guidance to make the developer onboarding path shorter and easier to follow.

At Cisco Systems, I owned the developer documentation portal for REST and GraphQL APIs, SDKs, authentication workflows, and release communications. I standardized API documentation practices and validated content against implementation changes through Git-based reviews and CI/CD workflows.

At Everforth Apex Systems, I created 120+ API references and developer guides for enterprise software platforms. I also implemented automated Docs-as-Code quality checks and used API telemetry, support-ticket patterns, and search data to identify documentation gaps.

Earlier, at Inswit Software, I reviewed Java and Python backend code to validate API behavior and developer examples, and created API references, SDK documentation, and integration guides. At Maximus, I created healthcare workflow documentation and maintained regulatory documents against federal templates and compliance requirements.

Experience

Work history, roles, and key accomplishments

Technical Writer

Aspect Software

Oct 2025 - Aug 2026 (10 months)

Maintained and modernized installation, configuration, API, and product documentation using Adobe FrameMaker, RoboHelp, and DITA XML for enterprise communication platforms. Reworked integration guidance and maintained API references, SDK documentation, release notes, and user/admin guides.

Adobe FrameMaker RoboHelp DITA XML REST APIs CRM Integration VOIP SIP Cloud Services API Documentation SDK Documentation Release notes

Technical Writer - API & Developer Documentation

Cisco Systems

Aug 2022 - Sep 2025 (3 years 1 month)

Owned the end-to-end developer documentation portal, covering REST/GraphQL API references, SDK guides, authentication workflows, and release communications. Standardized information architecture and authoring standards, and led Git PR reviews and documentation contributions.

REST APIs GraphQL SDK Documentation Swagger Markdown Oxygen Editor Git CI CD GitHub Documentation Linting Agile SDLC Execution

Technical Specialist

Everforth Apex Systems

Nov 2019 - Aug 2022 (2 years 9 months)

Documented REST APIs, GraphQL services, OAuth authentication, internal service layers, and Salesforce/ServiceNow integrations. Created 120+ API references and developer guides, and implemented automated Docs-as-Code quality checks using Git, GitHub Actions, and documentation linters.

REST APIs GraphQL OAuth Salesforce ServiceNow Git GitHub Actions Documentation Linting CI CD API Documentation

Technical Specialist

Inswit Software

Feb 2019 - Oct 2019 (8 months)

Reviewed Java and Python backend code to validate endpoint logic and SDK usage patterns. Created API references, SDK documentation, and integration guides covering REST APIs, OAuth, JSON/XML payloads, webhooks, SOAP services, and cURL examples.

Java Python REST APIs OAuth JSON XML Webhooks SOAP CURL Madcap Flare

Technical Writer & Editor

Maximus

Mar 2018 - Feb 2019 (11 months)

Created SOPs, user guides, knowledge-base articles, and process documentation supporting healthcare administration and clinical workflows. Maintained and revised 80+ regulatory documents against federal templates and compliance requirements.

SOPs User Guides Knowledge Base Healthcare Administration Regulatory Documentation Compliance