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vijayalaxmi kori

@vijayalaxmikori

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IT Support Analyst at Zuora India Pvt Ltd supporting Okta access, Kandji devices, and user applications.

India

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What I'm looking for

I’m seeking a challenging opportunity in Human Resources that offers career growth and lets me use my skills in a resourceful and innovative way.

At ZuoraIndiaPvt Ltd, I support users with application onboarding and access management, desktop and laptop setup, and network and VPN troubleshooting.

I handle Okta access requests, including application provisioning and MFA support, and administer Kandji mobile device management for Mac computers. I also support Zoom Rooms and respond to user requests.

At NorthernTrust, I supported identity and access management through application onboarding, access provisioning, and SailPoint IdentityIQ administration. I also processed access certifications and account changes in line with information security procedures.

Experience

Work history, roles, and key accomplishments

GAP – IAM Support

Northern Trust

Jan 2021 - Dec 2022 (1 year 11 months)

Managed user onboarding based on Role-Based Access Control, administered SailPoint IdentityIQ, Active Directory, and Okta, and integrated over 100 applications with SSO. Provided IAM support and coordinated with access management teams.

SailPoint IIQ Active Directory LDAP Okta SSO IAM Windows Server DNS DHCP Group Policy

GAC- Data security analyst (IAM-ITSM)

Northern Trust

Oct 2016 - Sep 2019 (2 years 11 months)

Provisioned and de-provisioned system access, managed Active Directory accounts, ACF2, TSO, DB2, and IMS access, and processed access certifications. Coordinated with user access management teams to ensure compliance with security policies.

Active Directory ACF2 TSO DB2 IMS CICS RSA IAM User Access Certification

HR executive

SriSai Earthmovers (JCB)

Managed recruitment and selection, including screening, interviewing, and coordinating the selection process. Handled employee attendance, exit formalities, payroll, and training programs.

Recruitment Interviewing Payroll Training HR Policy

IT Support Analyst

Zuora India Pvt Ltd

Provided application onboarding and user access management, including OS reimaging, troubleshooting Windows and Mac desktops, network and VPN support, and remote support to worldwide end users. Managed Zoom, Okta, Kandji, and SFDC access provisioning.