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TM@tharikamunna
Dedicated psychology professional with strong problem-solving and communication skills.
IndiaI am a dedicated psychology professional with a strong background in counseling and human resources. My education includes a Master’s in Counseling Psychology from IGNOU, where I honed my skills in understanding human behavior and fostering positive change. I excel in high-pressure environments, demonstrating exceptional problem-solving abilities and effective communication skills.
Throughout my career, I have achieved significant improvements in customer service, enhancing client satisfaction through empathetic communication and effective conflict resolution. My experience includes promoting human rights awareness through workshops and seminars, showcasing my commitment to social issues and community well-being. I am passionate about creating positive workplace environments and dedicated to helping individuals reach their full potential.
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Work history, roles, and key accomplishments
Flipkart
Oct 2021 - Oct 2022 (1 year)
Excelled in high-pressure environments, resolving customer complaints with empathy and professionalism. Enhanced customer satisfaction by addressing concerns promptly and effectively managing escalated calls. Demonstrated strong problem-solving and communication skills, contributing to increased customer loyalty.
Clinical Setting
Feb 2021 - Oct 2021 (8 months)
Developed individualized treatment plans based on ABA principles for neurodivergent clients. Implemented behavior intervention plans to increase positive behaviors and reduce challenges, providing one-on-one therapy in a clinical setting.
Self-Employed
Jan 2021 - Oct 2021 (9 months)
Developed and implemented individualized treatment plans based on ABA principles for neurodivergent clients. Focused on increasing positive behaviors and reducing challenges in a clinical setting.
Self-Employed
Jan 2021 - Oct 2021 (9 months)
Promoted human rights awareness through workshops and seminars, fostering positive change in communities. Developed and implemented flexible programming to support public diplomacy efforts, demonstrating leadership and collaboration skills.
Degrees, certifications, and relevant coursework
IUMaster of Science, Psychology
Pursued a Master of Science in Psychology, focusing on various psychological theories and practices, particularly in counseling psychology.
JCBachelor of Arts, Psychology
Completed a Bachelor of Arts with a focus on Psychology, developing foundational knowledge in psychological principles and practices.
Software and tools used professionally
IndiaYou can contact Tharika and 90k+ other talented remote workers on Himalayas.
Message Tharika
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