Victor Simon
@victorsimon1
Organized virtual assistant specializing in administrative support, customer service, and data management.
What I'm looking for
I am a dependable virtual assistant and customer service professional with hands-on experience supporting clients through document management, calendar organization, and meeting preparation. I consistently prioritize tasks and meet deadlines while maintaining excellent communication and interpersonal skills.
At All Round Care, I responded to emails promptly, used Microsoft Office Suite for document creation and editing, developed and maintained company websites, and prepared conference materials. I provided administrative support that kept operations efficient and client-ready.
Previously at Pure White in Deira, Dubai, I handled customer complaints and inquiries courteously, built strong customer relationships, and maintained product knowledge to guide selections and recommendations. I tracked incoming calls and emails using CRM and other software tools while navigating multiple computer systems.
I hold a B.S. from the University of Abuja and completed a Computer Support trainee program at Babtech School of Technology. I bring strong attention to detail, problem-solving abilities, and adaptability, and I aim to deliver reliable, client-focused administrative and customer service solutions.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
All Round Care
Jan 2022 - Apr 2025 (3 years 3 months)
Provided administrative and document management support, including email responses, calendar scheduling, meeting agenda preparation, and creation/maintenance of internal and external company websites to improve office efficiency.
Customer Service Representative
Pure White
Mar 2020 - Sep 2022 (2 years 6 months)
Handled customer inquiries and complaints via phone and email, maintained product knowledge to assist with selections, tracked interactions in CRM systems, and contributed to team initiatives to improve service quality.
Education
Degrees, certifications, and relevant coursework
University of Abuja
Bachelor of Science, Computer Support
2017 -
Completed Bachelor of Science studies at the University of Abuja with focus on computer-related coursework.
Babtech School of Technology
Certificate, Computer Information Systems
Completed a Computer Support trainee program covering practical computer information systems topics.
CompTIA
Certificate, Information Technology
Earned the CompTIA A+ certification covering foundational IT operational and technical support skills.
ISC2
Certificate, Cloud Security
Holds the CCSP certification demonstrating cloud security professional knowledge.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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