At Electric ai, I managed employee access across SaaS applications, supported clients and employees with technical issues, and handled equipment procurement and inventory. I also administered Jira, creating and modifying workflows, screens, fields, automations, and layouts.
At Tijoh, I assisted restaurant chains with POS configurations, new store openings, and menu setup, then provided post-go-live sales analysis. Earlier, at Google Workspace, I supported customers with initial setup and billing questions and contributed to quality assurance and KPI analysis.
