Franklin Barrera
@franklinbarrera
Operations and workforce planning specialist who turns operational data into AI-enabled decisions.
El SalvadorWhat I'm looking for
I’m an operations and workforce planning professional with more than six years of experience supporting forecasting, operational reporting, and workflow improvement. I turn operational data into practical decisions by documenting repeatable processes and reducing manual work through Excel, Google Sheets, Apps Script, and AI-assisted workflows.
At TELUS International, I managed forecasting and workforce planning support, built recurring reporting workflows to improve visibility and reduce turnaround time, and created automation scripts for schedule, attendance, and overtime tracking. I also partnered with compliance and operations stakeholders to redesign procedures, standardize workflows, and produce executive-ready KPI updates and short-term risk views.
Experience
Work history, roles, and key accomplishments
Managed forecasting and workforce planning support for an Inside Sales line of business, helping leadership make staffing and operational decisions. Built and automated recurring reporting and variance tracking workflows using Excel, Google Sheets, Apps Script, and AI-assisted reporting methods.
Civil Engineer
VACONS S.A. de C.V.
Jan 2018 - Jan 2019 (1 year)
Coordinated contract compliance, quality assurance, and field documentation for infrastructure projects. Estimated quantities and costs, supported vendor coordination, and tracked daily spending against project progress.
Education
Degrees, certifications, and relevant coursework
Universidad Albert Einstein
Bachelor of Civil Engineering, Civil Engineering
Earned a Bachelor of Civil Engineering at Universidad Albert Einstein.
Centro Escolar Catolico Alberto Masferrer
High School Diploma
Activities and societies: English: Professional (C1+); Spanish: Native.
Completed a High School Diploma at Centro Escolar Catolico Alberto Masferrer.
Tech stack
Software and tools used professionally
Availability
Location
El SalvadorAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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