Daniel Eduardo Serrano

Provided timely technical support to resolve software and hardware issues for customers. Utilized troubleshooting skills to diagnose and fix technical problems efficiently.

Managed reservations for a luxury car rental company, providing exceptional customer service. Handled high volume of reservations with accuracy and resolved booking issues promptly.

Resolved customer inquiries promptly to ensure satisfaction and repeat business. Provided technical support for online ordering platform and managed high volume of incoming customer inquiries.

Assisted users with online account setup and troubleshooting technical issues. Resolved account issues promptly to maintain customer satisfaction and managed order processing with attention to detail.

Coordinated efficient transportation and delivery schedules for multiple clients, optimizing supply chain operations. Managed inventory levels and communicated with vendors to ensure on-time delivery of products.

Performed preventive maintenance tasks to ensure optimal building functionality. Troubleshot and repaired electrical systems to ensure uninterrupted power supply, collaborating with team members to optimize production and ensure safety compliance.

Completed a diploma in Electricity Technician, focusing on residential electricity circuits installation and related skills.