Victor Louie

As a seasoned IT Support Engineer with over 9 years of experience, I have honed my skills in providing top-notch technical support and advanced troubleshooting of IT-related services. With a strong work ethic and sound judgment, I excel in installing and supporting Windows OS, Active Directory, Microsoft Office, and PC deployment. My expertise also extends to remote user networking, VPN, and technical support via chat, email, and desktop provisioning.

Throughout my career, I have demonstrated exceptional problem-solving skills, successfully reducing downtime of computers and solving issues within company goals to meet project deadlines. My expertise has been recognized by clients, including Crane Worldwide Logistics, Champion Energy Services, Talisman Energy, and Geosouthern Energy.

I am a strong communicator, able to promote positive and professional relationships throughout the company. With a Bachelor of Business Administration degree from the University of Houston, I am confident in my ability to provide exceptional IT support and technical expertise to any organization.