Open to opportunities

victoria rodgers

@victoriarodgers1

Message

Customer-focused retail and operations professional driving results.

United States

Message

What I'm looking for

I seek customer-facing roles in retail or operations where I can lead teams, improve processes, and drive sales while developing professionally.

I am a results-driven professional with a background in Biological Studies and extensive retail sales and team leadership experience. I deliver exceptional customer service, drive revenue through relationship-building and sales strategy, and manage daily operations in fast-paced environments.

My work history includes front-desk operations at a fitness facility, multi-location retail sales roles, and shift leadership in food service, where I supervised teams, trained new hires, and handled opening/closing responsibilities. I consistently contribute to inventory management, store appearance, and operational efficiency.

I am recognized for strong communication, accountability, and a collaborative leadership style that helps teams meet sales goals and deliver high-quality customer experiences. I take pride in maintaining organized, detail-oriented work areas and supporting membership or customer retention initiatives.

I seek roles where I can apply my customer service, operations, and team-training strengths to support growth and improve processes, while continuing to develop professionally in retail, hospitality, or customer-facing operations environments.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Associate

Current

Core 24

May 2025 - Present (10 months)

Manage front desk operations including member check-ins, scheduling, and phone inquiries while delivering high-quality customer service and supporting membership sales to drive retention and gym growth.

Customer Service Scheduling Membership Sales Phone Support Equipment Maintenance Relationship Building Operations

Current

Team Member

Current

Teamworks

Jan 2025 - Present (1 year 2 months)

Provided customer service during events and high-volume shifts, performed cash handling, planned and coordinated events, and maintained clean, organized work areas to support operations.

event support Customer Service Cash Handling Event Planning Operations

Current

Sales Associate

Current

Athleta

Jan 2024 - Present (2 years 2 months)

Delivered high-quality customer service in a fast-paced retail environment, assisted customers with product selection, fitting rooms, and returns, and supported inventory and daily store operations.

Customer Service Retail Sales Fitting Room Assistance Returns Processing Inventory Management Store Operations Team Collaboration

Retail Associate

Adidas Employee Store

Jan 2022 - Dec 2023 (1 year 11 months)

Assisted customers with merchandise selection and checkout, managed inventory and restocking duties, and maintained brand standards and store appearance to support sales goals.

Customer Service Point of Sale Inventory Management Visual Merchandising

Shift Lead

Crumbl Cookies

Jan 2021 - Dec 2023 (2 years 11 months)

Supervised and trained new employees, managed opening and closing shifts and daily operations, handled cash transactions and customer concerns, and supported back-of-house preparation tasks.

Team Leadership Training Shift Management Cash Handling Customer Service Inventory