Looking for a job

Victoria Oyebola

@victoriaoyebola

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I support financial services and technology customers through onboarding, account guidance, and issue resolution.

Nigeria

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What I'm looking for

I'm looking for a customer support, customer success, or client onboarding role where I can guide customers clearly, resolve issues across digital channels, build lasting relationships, and contribute to a positive customer experience.

I've supported clients at PU Prime and Exness with onboarding, account setup, verification, funding, withdrawals, and platform navigation. I make technical trading processes—including MT5 and copy trading—clear through responsive support and educational video guides.

Previously, I provided phone, email, and WhatsApp support at PC Place and built customer relationships as an independent marketing consultant. I enjoy resolving complaints, following up with clients, and helping online communities stay engaged and informed.

Experience

Work history, roles, and key accomplishments

Independent Copy Trading Manager & Client Support

PU Prime

Mar 2025 - Jun 2026 (1 year 3 months)

Supported clients with onboarding, account setup, and platform navigation. Created educational video guides and maintained communication with an online trading community of approximately 40 active members.

Client Education Community Management Customer Support Client Onboarding Account Setup Platform Navigation Funding Withdrawals Copy Trading Educational Content

Independent Introducing Broker

Exness

Jun 2024 - Mar 2025 (9 months)

Supported prospective and existing clients throughout registration and onboarding. Assisted with account verification, platform setup, and guided clients through funding and withdrawal processes.

Client Onboarding Verification Funding Withdrawals Customer Relationship Management Follow up

Independent Marketing Consultant

Self Employed

Dec 2020 - Dec 2023 (3 years)

Generated and followed up with leads through social media and online communities. Collaborated with a team that generated more than $40,000 in combined sales and developed marketing content to support sales growth.

Relationship Building Campaign Management Lead Generation Social Media Customer Relationship Management Sales Collaboration

Customer Care Representative

PC Place

Nov 2020 - Jul 2021 (8 months)

Provided customer support through WhatsApp, phone calls, and email for customers purchasing technology products. Resolved complaints professionally and helped customers make informed purchasing decisions.

Customer Support WhatsApp Phone Support Email Support Complaint Resolution Product Knowledge Patience