Victoria Ganagodo
@victoriaganagodo
Motivated records office service personnel with IT expertise.
What I'm looking for
I am a Bachelor of Science graduate in Information Technology, passionate about leveraging my skills to enhance organizational efficiency and community well-being. My experience as a Records Office Service Personnel at the Tema Metropolitan Assembly has equipped me with the ability to manage confidential records with integrity and accuracy. I pride myself on providing exceptional customer service and utilizing my organizational skills to ensure smooth office operations.
In my role as an IT Executive, I successfully developed and implemented IT strategies that improved record accuracy by 35%. I resolved 95% of IT issues within 24 hours, significantly enhancing user satisfaction. My proactive approach to data management and technical support has allowed me to contribute to seamless IT operations and boost sales performance through strategic client engagement.
Additionally, I have experience as a Home Tutor, where I designed engaging lesson plans that improved student performance. I am eager to apply my diverse skill set in a role that allows me to make a positive impact while continuously learning and evolving in my career.
Experience
Work history, roles, and key accomplishments
Records Office Service Personnel
Tema Metropolitan Assembly
Nov 2023 - Mar 2024 (4 months)
Managed confidential records and provided exceptional customer service while ensuring compliance with regulations. Collaborated with colleagues for efficient office operations and utilized software systems for data management.
IT Executive
Tema Metropolitan Assembly
Nov 2023 - Mar 2024 (4 months)
Developed IT strategies and managed budget planning. Enhanced record accuracy and resolved IT issues promptly, providing technical support and ensuring data security.
Intern
Tour Recruitment Agency
May 2023 - Mar 2024 (10 months)
Designed engaging lessons and improved student engagement. Managed data uploads and communications for the agency.
Sales Representative
Afua's Constructions LTD
Mar 2019 - Aug 2019 (5 months)
Built client relationships and generated sales leads through cold calling and market research. Provided tailored recommendations and created sales reports.
Home Tutor
Footprint Home Tutoring Services
Aug 2018 - Aug 2019 (1 year)
Delivered personalized tutoring that significantly improved student performance. Designed lesson plans and collaborated with teachers and parents to support student success.
Education
Degrees, certifications, and relevant coursework
Ghana Communication Technology University
Bachelor of Science, Information Technology
2019 - 2023
Completed a Bachelor of Science in Information Technology, focusing on various aspects of technology and its applications in communication. Developed skills in software development, data management, and IT infrastructure.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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